Your Internet Service Provider in Mid-Michigan, Michigan
Fast Internet for Your Community
WOW! brings high-speed Internet at an affordable rate to homes and neighborhoods across the greater Mid-Michigan area. That means more Mid-Michigan area residents can enjoy Internet speeds up to 500Mbps with no contracts! And WOW! Whole-Home WiFi, powered by eero, can be added to ensure customers get super-fast Internet throughout their entire home. That means no slow zones or dead zones.
To top it all off, customers can rely on our 30-day money-back guarantee.
Find a speed that's right for you.
WOW! offers the following Internet plans to our Mid-Michigan residential customers. How much speed do you need?
With speeds up to 1 Gig, we've got you covered for all your streaming and Internet needs.
*With enrollment in AutoPay & paperless billing. Equipment & speed availability vary by area.
- $200 Visa® Prepaid Reward Card
- $15 Off for 12 Months on Regular Rate of $44.99
- Free Modem Rental for 3 Months
- No Contracts
- 30-Day Money-Back Guarantee
- Whole-Home WiFi for $9.99/month
- Home Phone for $9.99/month
- Service Protection Plan for $5/month
- Internet equipment
- Any of the following Streaming TV subscriptions:
- Download speeds up to 200Mbps
- Upload speeds up to 10Mbps
Limited time offer available to qualifying new residential, serviceable customers. All offers, prices and services subject to change.
Service Terms and Policies
All services are subject to terms and conditions and use policies, which you must accept in order to use the service. Before using the service, you should carefully review WOW!’s acceptable use, network management, copyright and other policies adopted by WOW!, as well as the terms and conditions of subscription (the “Terms”). The current Terms are available for your review online by simply clicking on the Terms & Conditions section of the WOW! website. By establishing an account, installing, activating or using the service, or otherwise indicating your agreement to the Terms or intention to use the service, you agree to be bound by the Terms.
Offer expires November 2, 2021. Limited time offer available to new qualified residential, serviceable customers. $29.99/mo rate for Internet 200 (download wired speeds up to 200Mbps and upload wired speeds up to 10Mbps) requires enrollment in AutoPay and paperless billing. Rate without AutoPay discount will be $44.99/mo, which is subject to change. After 12 months, rate will adjust to regular rate (currently $44.99/mo or $49.99/mo without AutoPay), which is subject to change.
$200 Visa® Prepaid Reward Card Offer
Incentive paid by Visa Prepaid Reward Card. Customers must purchase Internet 200, 500, or 1G, and maintain service in good standing for at least 90 days to be eligible for the Visa Prepaid Reward Card. WOW! is not responsible for late or lost cards. LIMIT ONE VISA REWARD CARD OFFER PER WOW! RESIDENTIAL CUSTOMER ACCOUNT. At 90 days past WOW! service activation date, customer must be current in their payments or the reward card offer will be denied. Other terms and restrictions apply. Visa, Inc. is not a sponsor or co-sponsor of this promotion. This card is issued by The Bancorp Bank, Member FDIC, pursuant to a license from Visa U.S.A. Inc.
Whole-Home WiFi Add-on Pricing
The Whole-Home WiFi Package includes two eero WiFi devices. Depending upon home size and other factors, additional eero WiFi devices may be required at $5.99/mo each. Whole-Home WiFi requires wireless modem for $14/mo from WOW! or compatible customer-owned modem. Whole-Home WiFi services may not work as described if compatibility requirements have not been met or equipment is not properly placed in the home to achieve complete coverage. All Whole-Home WiFi eero equipment must be returned by customer if WOW! Whole-Home WiFi service is disconnected for any reason.
eero Secure and Secure+
eero Secure and Secure+ service is available through WOW! to Whole-Home WiFi customers. The product is provided by a third party not affiliated with WOW! and is subject to its own terms, conditions and policies. WOW! is not responsible for your access to or use of such third-party products and services, their content, features, pricing, equipment requirements, terms and policies, or any other aspect of the third-party product or service. WOW!’s provision of links or other direct access to such a third-party service provider does not imply affiliation with the provider, even if the product or service is billed to you by WOW! on behalf of the third party.
Home Phone Add-on Pricing
WOW! Home Phone service provides one line of service for $9.99 per month. WOW!’s broadband enabled phone service (including access to 911) may not be available if you lose power or your broadband connection. Home Phone is sold with 100 Minutes of long distance for all domestic long distance calls including calls to Canada. A per minute long distance rate applies once the 100 minutes is reached.
The Robocall Blocking feature automatically blocks calls that are deemed fraudulent, solicitous or SPAM, before they reach your Home Phone or Home Phone Plus services. If you do not want Robocall Blocking enabled with your service, please call us and we will be happy to assist you. For more information on Robocall Blocking, go to the support menu on our website, select Phone and enter "Robocall" in the search bar.
Offers not valid with any other discount unless expressly approved in writing by WOW!. Offers and services subject to change without notice.
For eligibility and terms of money-back guarantee, view WOW! Terms and Conditions.
Taxes & Fees Limitations
Prices and price guarantees exclude taxes, fees and other charges (e.g., equipment, installation, service call, usage-based or separately billed charges, and cost recovery fees like the sports surcharge and broadcast TV fee). Offers and services, along with rates, equipment pricing, taxes, fees and other charges, subject to change.
AutoPay and Paperless Billing
Offer requires that you enroll in AutoPay and paperless billing. Failure to enroll in AutoPay will increase your monthly rate by $5. Failure to enroll in paperless billing (so that you receive paper statements) will result in a $2 per month Paper Statement Fee, but you may sign up for Paperless Statements within 3 months of installation after enrollment to not incur this fee. Fees are subject to change without notice.
Self-Installation of Equipment and Services
If you have agreed to self-install equipment to be used in connection with WOW! services, you further agree that: (A) you will adhere to the self-installation requirements specified by WOW!, which will be provided to you, at WOW!’s discretion: (i) as written instructions included as part of the self-installation kit provided to Customer; and/or (ii) within an online, an email or other communication by WOW! to you. In this connection, you agree that WOW! may require that you provide to WOW! a valid email address (to receive communications from WOW!, including the self-installation instructions) and/or provide a telephone number so that a WOW! technician may assist in the installation process; and/or (iii) on WOW!’s website; and (B) WOW! has no responsibility for the condition, operation, functioning, compatibility, repair, maintenance or any other aspect of the equipment provided by you or others. You will be responsible for your customer provided equipment and any damages (to WOW! equipment, customer equipment or otherwise) that may be caused by you or otherwise result from your failure to adhere to the self-installation instructions; and (C) billing will begin when service is connected by WOW!, whether or not you have installed and activated the Service; and (D) your use of WOW! services is subject to WOW!’s terms of subscription, and acceptable use, network management and other policies that WOW! has implemented in connection with the services; and (E) installation and/or activation fees may apply. If you are unable for any reason to successfully install your equipment, please contact us and we will assist you in your installation, which may require an additional installation charge.
Modem available from WOW! for lease at $14.00 per month. Free modem lease offer expires November 2, 2021. Regular rate of $14.00 per month after three month period. Certain WiFi services offered by WOW! requires wireless modem for $14/mo from WOW! or compatible customer owned modem.
Internet Speed Limitations
Internet speed reflects wired speeds that are provisioned up to the speed indicated. Internet speeds are not guaranteed and may vary by your equipment, number of users/devices and other factors outside of WOW!’s control. WiFi connection speeds are also subject to limitation of WiFi network protocols (currently up to roughly 650Mbps) and the capability of the device on the network. Internet use and speeds subject to WOW's! acceptable use and network management practices and may be restricted when network usage is heavy or otherwise exceeds normal use. 1 Gig is not available in some areas.
If you use your WOW! Internet service to access video programming or other content (“Streaming TV”), you agree and understand that Streaming TV providers are third parties not affiliated with WOW!, and may require additional subscription and/or payments to access, and may be subject to their own terms, conditions and policies. You understand and agree that WOW! is not responsible for your access to or use of such third-party Streaming Services, including their subscription or payment requirements, their content, terms and policies, or any other aspect of the third party Streaming TV, or for the use, storage or disclosure of information that you provide to a such a third party. You assume all risks associated with such third party Streaming TV.
Phone Service Availability Limitation
Unless you provide backup battery power, WOW!’s broadband enabled phone service (including access to 911) may not be available if you lose power or your broadband connection. For certain WOW! phone service modems, new residential customers may purchase a battery backup from WOW!, which will provide power to the WOW! modem for a limited period of time in the event of a power outage. Home Phone is sold with 100 minutes of long distance plan for all domestic long distance calls including calls to Canada. A per minute long distance rate applies once the 100 minutes is reached.
Other terms and restrictions apply. See WOW!’s terms and conditions or call WOW! for further information regarding services and offers. If you contact us and provide us with a phone number or email address, you agree that we may call, text or email you, which might include autodialed calls and texts, and/or pre-recorded or artificial voice
Get faster Internet speeds with no contracts for a better value.
With enrollment in AutoPay & paperless billing. Other terms apply.
Your favorite channels, low prices, no contracts or hidden fees.
Pair WOW! Internet with a Streaming TV subscription*
*YouTube TV, Fubo, Sling TV, Philo (streaming service providers are not affiliated with WOW!). Requires separate subscription to streaming service and agreement to streaming service terms and policies, which are subject to change by the streaming service provider. WOW! is not responsible for streaming services or their contents. See Streaming Service provider Terms and Conditions.
INTERNET ASSISTANCE DURING COVID-19
Keeping Households Connected with the Emergency Broadband Benefit Program
The Emergency Broadband Benefit program is a temporary, government-funded program to help eligible Americans pay for Internet services during the ongoing COVID-19 pandemic. We are happy to say that WOW! is a proud participant in this federal initiative. This program provides discounted broadband services to all qualifying customers — new and existing. Let’s help you get some pandemic peace of mind.
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The WOW! Experience
We are committed to providing excellent service and creating a stress-free experience for our customers.
See what our customers in Michigan have to say.
WOW! is committed to making a positive difference in the lives of our customers.
We’re delighted to say it’s working!
Had another company’s Internet for years…Changed to WOW! (Internet)… and it's like coming from the stone age with the awesome difference in speed. Once you go WOW! you won't go back, trust me! …Thank you WOW! for amazing Internet at an amazing price!