Internet
The Internet You Need at a Price You Can Afford
INTERNET 50 STARTING AT
With up to 1.2 Gig, we've got you covered for all your streaming and internet needs.
The switch to WOW! is a cinch with a 30-day money-back guarantee.
- 100 Mbps
- 1 Gig
- 1.2 Gig
Internet 100
Just the basics
Perfect for singular needs—email, web, social media, or streaming TV
-
Free streaming device
- Save $20/mo for 1 year
- Free Self-Install Kit
- No contracts
- 30-day money-back guarantee
$19.99
* /mo*With AutoPay & paperless billing. Equipment, taxes, $1.00 Network Enhancement Fee and other fees extra. Additional details below.
Power a small household where Internet access is essential but use is intermittent.
Internet 1 Gig
Exceptional connectivity
Anytime connectivity for a device-dependent home
-
$200 Visa® Rewards Card
-
included for 1 Year
- Save $10/mo for 2 years
- Free Modem Rental for 1 year
- No contracts
- 30-day money-back guarantee
$64.99
* /mo*With AutoPay & paperless billing. Equipment, taxes, data allowance, $1.00 Network Enhancement Fee and other fees extra. Additional details below.
Internet 1.2 Gig
Unlimited access
Power all connected devices at the fastest speed for the best value
-
$300 Visa® Rewards Card
-
included for 1 Year
- Free modem rental
- Unlimited data included
- No contracts
- 30-day money-back guarantee
$94.99
* /mo*With AutoPay & paperless billing. Equipment, taxes, $1.00 Network Enhancement Fee and other fees extra. Additional details below.
Power all the activities of your super-connected life with the fastest speed and unlimited free data
- Save $20/mo for 1 year
- Free Self-Install Kit
- No contracts
- 30-day money-back guarantee
Just the basics
Power a small household where Internet access is essential but use is intermittent.

Modem options
Rent for $14 per month, or use your own
Free self-install kit
Free easy self-install kit or book a pro install
Autopay & paperless billing
Required to receive the offer price
Availability
Limited time offer, subject to change. Available to qualifying new residential, serviceable customers in select markets. Other terms and restrictions apply.
Service Terms and Policies
All services are subject to terms and conditions and use policies, which you must accept in order to use the service. Before using the service, you should carefully review WOW!’s acceptable use, network management, privacy, copyright and other policies adopted by WOW!, as well as the terms and conditions of subscription (the “Terms”). The current Terms are available for your review online by simply clicking here. By establishing an account, installing, activating or using the service, or otherwise indicating your agreement to the Terms or intention to use the service, you agree to be bound by the Terms.
Pricing
Offer expires April 4, 2023. Limited time offer available to new residential, serviceable customers in select markets. AutoPay credit of $5 per month applies only after enrollment and may take up to one billing cycle from time of AutoPay enrollment to appear on your bill. Bill automatically increases if you fail to maintain AutoPay ($5 per month) and Paperless Billing ($3 per month). Prices may reflect a promotional discount off of current regular rates, which are subject to change at any time. Promotional discounts end 12 to 24 months depending on service and following service activation, unless otherwise stated in the offer. Prices exclude taxes, fees and other charges (e.g., equipment, installation, service-call, data allowance and other usage based or separately billed charges). Pricing and offer subject to change.
Streaming TV Device
Streaming device is provided by WOW! with qualifying Internet 100 subscription. In order to receive streaming device, customers must sign up for Internet 100 service and maintain Internet 100 service or higher at time of fulfillment. Customers must be installed by April 10, 2023. Limit one per household while supplies last.
DIRECTV STREAMSM, YouTube TV, and HBO MAX service providers are not affiliated with WOW!. Streaming TV services include a programming subscription provided by streaming TV partner(s) of customer’s choice. Streaming TV service is compatible with a Smart TV, DIRECTV STREAM Device (sold separately) or a customer-supplied streaming digital media player device. Streaming TV services require a separate subscription and agreement to streaming service terms, requirements, policies and pricing, which are subject to change by the streaming TV service provider. WOW! is not responsible for streaming TV services or their contents. See wowway.com/streaming-tv for details. WOW! is not responsible for streaming services or their contents, pricing or features. See streaming service provider website for complete and current features, pricing, terms and conditions. ©2023 DIRECTV. DIRECTV and all other DIRECTV marks are trademarks of DIRECTV, LLC.
Whole-Home WiFi Add-on Pricing
Offer available for speeds up to 1 Gig with an eero WiFi Access point. Fiber Internet package includes use of one Fiber Terminal and one access point. Additional WiFi access points may be needed to achieve extended home coverage and can be rented from WOW! for $5/mo each. Internet speeds reflect maximum wired speeds delivered to the Fiber Terminal at your location. Speeds are not guaranteed and may vary by your equipment, number of users/devices, technical limits of Ethernet ports (e.g., a wired connection to a 1Gbps Ethernet port can support speeds up to 940Mbps), type of connection (wired vs. wireless) and other factors outside of WOW!’s control. Internet use and speeds are also subject to WOW!’s acceptable use and network management practices and may be restricted when network usage is heavy or otherwise exceeds normal use. WiFi connection speeds may vary from wired connection speeds and are subject to limits of WiFi network protocols and the location, number and capability of the devices on the network. All WOW! WiFi equipment must be immediately returned to WOW! if WOW! service is disconnected for any reason.
eero Secure and Plus
eero Secure and eero Plus service is available through WOW! to Whole-Home WiFi customers. The product is provided by a third party not affiliated with WOW! and is subject to its own terms, conditions and policies. WOW! is not responsible for your access to or use of such third-party products and services, their content, features, pricing, equipment requirements, terms and policies, or any other aspect of the third-party product or service. WOW!’s provision of links or other direct access to such a third-party service provider does not imply affiliation with the provider, even if the product or service is billed to you by WOW! on behalf of the third party.
Home Phone Add-on Pricing
WOW! Home Phone service provides one line of service for $10 per month. WOW!’s broadband enabled phone service (including access to 911) may not be available if you lose power or your broadband connection. Home Phone is sold with 100 Minutes of long distance for all domestic long distance calls including calls to Canada. A per minute long distance rate applies once the 100 minutes is reached.
Robocall Blocking
The Robocall Blocking feature automatically blocks calls that are deemed fraudulent, solicitous or SPAM, before they reach your Home Phone or Home Phone Plus services. If you do not want Robocall Blocking enabled with your service, please call us and we will be happy to assist you. For more information on Robocall Blocking, go to support here, and enter "Robocall" in the search bar.
Discounts
Prices may reflect a promotional discount off of current regular rates, which are subject to change at any time. Promotional discounts end after the promotion period, which is 12 months following service activation unless otherwise stated in the offer. Offers not valid with any other discount unless expressly approved in writing by WOW!. Offers and services subject to change without notice.
Money-Back Guarantee
Money-back guarantee subject to additional terms & conditions. See WOW!’s complete terms and conditions at wowway.com/terms-and-conditions or call WOW! for further information regarding services and offers. All rights reserved. ©2023 WideOpenWest Finance, LLC.
Taxes & Fees Limitations
Prices exclude taxes, fees, and other charges (e.g., equipment, installation, service call, usage-based or separately billed charges, and cost recovery fees like the Sports Surcharge and Broadcast TV Fee). Offers and services, along with rates, equipment pricing, taxes, fees and other charges, which are subject to change during and after any promotion period.
AutoPay and Paperless Billing
Offer requires that you enroll in AutoPay and paperless billing. Failure to enroll in AutoPay will increase your monthly rate by $5. Failure to enroll in paperless billing (so that you receive paper statements) will result in a $3 per month Paper Statement Fee, but you may sign up for Paperless Statements within 3 months of installation after enrollment to not incur this fee. Fees are subject to change without notice.
Installation of Services
If you have agreed to self-install equipment to be used in connection with WOW! services, you further agree that: (A) you will adhere to the self-installation requirements specified by WOW!, which will be provided to you, at WOW!’s discretion: (i) as written instructions included as part of the self-installation kit provided to Customer; and/or (ii) within an online, an email or other communication by WOW! to you. In this connection, you agree that WOW! may require that you provide to WOW! a valid email address (to receive communications from WOW!, including the self-installation instructions) and/or provide a telephone number so that a WOW! technician may assist in the installation process; and/or (iii) on WOW!’s website; and (B) WOW! has no responsibility for the condition, operation, functioning, compatibility, repair, maintenance or any other aspect of the equipment provided by you or others. You will be responsible for your customer provided equipment and any damages (to WOW! equipment, customer equipment or otherwise) that may be caused by you or otherwise result from your failure to adhere to the self-installation instructions; and (C) billing will begin when service is connected by WOW!, whether or not you have installed and activated the Service; and (D) your use of WOW! services is subject to WOW!’s terms of subscription, and acceptable use, network management and other policies that WOW! has implemented in connection with the services; and (E) installation and/or activation fees may apply. If you are unable for any reason to successfully install your equipment, please contact us and we will assist you in your installation, which may require an additional installation charge.
In order to provide Service, WOW! must install in and upon the Customer premises certain equipment (the “Equipment”), which varies by service level, service type, and service location, Equipment requirements and pricing are subject to change. Equipment may include, but is not limited to, cabling and related splitters, cable modems, Optical Network Terminals (ONTs)/Fiber Terminals (collectively known as “Fiber Terminals”) and access points provided by WOW!, wireless devices, and other cable-related apparatus and Software provided by WOW! (excluding equipment purchased or owned by Customer). In some service areas, WOW! provides fiber-based Internet service (fiber Internet), which requires certain specialized equipment from WOW!. One WOW! Fiber Terminal must be installed by WOW! in your home to receive fiber Internet services. WOW!’s advertised fiber Internet speeds reflect maximum wired speeds delivered to the Fiber Terminal at your location. After the Fiber Terminal point, the location, number, capabilities, and limitations of WiFi equipment, connected Customer provided equipment and other factors will determine the maximum speed to a device.
Modem Requirement
Modem available from WOW! for lease at $14.00 per month. Certain WiFi services offered by WOW! requires wireless modem for $14/mo from WOW! or compatible customer-owned modem. Modem lease on 1.2 Gig included at no cost with a continuously maintained subscription to an available 1.2 Gig speed package, unless there is a service or service package change, at which time then current pricing and package offers apply. Services, service packages, pricing, and terms may change. Equipment must be immediately returned to WOW! by customer if WOW! Internet service is disconnected for any reason.
Internet Speed Limitations
Internet speed reflects wired speeds that are provisioned up to the speed indicated. Internet speeds are not guaranteed and may vary by your equipment, number of users/devices, technical limits of Ethernet ports, and other factors outside of WOW!’s control (e.g., when using a 1 Gig Ethernet port, actual speed to a single device will be up to 940 Mbps over a wired connection). WiFi connection speeds are also subject to limitation of WiFi network protocols and the capability of the device on the network. Internet use and speeds subject to WOW's! acceptable use and network management practices and may be restricted when network usage is heavy or otherwise exceeds normal use. 500 Mbps, 1 Gig and 1.2 Gig not available in some areas. WiFi connection speeds are also subject to limitation of WiFi network protocols and the capability of the device on the network. WOW! Whole-Home WiFi uses equipment that can support wireless and wired speeds that vary depending on the specific device type and other operating conditions. 1 Gig and 1.2 Gig speeds may require a direct Ethernet connection (and supported equipment) to support maximum Internet speed.
Phone Service Availability Limitation
Unless you provide backup battery power, WOW!’s broadband enabled phone service (including access to 911) may not be available if you lose power or your broadband connection. For certain WOW! phone service modems, new residential customers may purchase a battery backup from WOW!, which will provide power to the WOW! modem for a limited period of time in the event of a power outage. Home Phone is sold with 100 minutes of long distance plan for all domestic long distance calls including calls to Canada. A per minute long distance rate applies once the 100 minutes is reached.
Other terms and restrictions apply. See WOW!’s terms and conditions or call WOW! for further information regarding services and offers. If you contact us and provide us with a phone number or email address, you agree that we may call, text or email you, which might include autodialed calls and texts, and/or pre-recorded or artificial voice messages.
*With AutoPay & paperless billing. Equipment, taxes, $1.00 Network Enhancement Fee and other fees extra. Additional details below.
- Save $10/mo for 2 years
- Free Modem Rental for 1 year
- No contracts
- 30-day money-back guarantee
Exceptional connectivity
Ultimate, anytime connectivity for a device-dependent home

Free modem
Free rental for first year, or use your own
Free self-install kit
Free easy self-install kit or book a pro install
Autopay & paperless billing
Required to receive the offer price
Availability
Limited time offer, subject to change. Available to qualifying new residential, serviceable customers in select markets. Other terms and restrictions apply.
Service Terms and Policies
All services are subject to terms and conditions and use policies, which you must accept in order to use the service. Before using the service, you should carefully review WOW!’s acceptable use, network management, privacy, copyright and other policies adopted by WOW!, as well as the terms and conditions of subscription (the “Terms”). The current Terms are available for your review online by simply clicking here. By establishing an account, installing, activating or using the service, or otherwise indicating your agreement to the Terms or intention to use the service, you agree to be bound by the Terms.
Pricing
Offer expires April 4, 2023. Limited time offer available to new residential, serviceable customers in select markets. AutoPay credit of $5 per month applies only after enrollment and may take up to one billing cycle from time of AutoPay enrollment to appear on your bill. Bill automatically increases if you fail to maintain AutoPay ($5 per month) and Paperless Billing ($3 per month). Prices may reflect a promotional discount off of current regular rates, which are subject to change at any time. Promotional discounts end 12 to 24 months depending on service and following service activation, unless otherwise stated in the offer. Prices exclude taxes, fees and other charges (e.g., equipment, installation, service-call, data allowance and other usage based or separately billed charges). Pricing and offer subject to change.
HBO MAX™ offer
Purchase of HSD 500 required to get HBO MAX included for 6 months or HSD 1 Gig or higher to get HBO MAX included for 12 months. Does not include access to HBO linear service. After promotional term ends, HBO MAX will go to the regular subscription rate (currently $14.99/mo). Access HBO MAX through HBO MAX app on compatible devices (sold separately) or on HBOMAX.com using a compatible browser. Downgrading to a lower speed will forfeit the promotion and subscribers will be required to pay the regular subscription rate (currently $14.99/mo) or cancel the subscription to HBO MAX. HBO MAX is used under license. Offers and services, along with rates, equipment pricing, data allowances and charges, taxes, fees and other charges, subject to change.
Visa® Prepaid Reward Card Offer
Offer expires April 4, 2023. Limited time offer available to new residential, serviceable customers in select markets. AutoPay credit of $5 per month applies only after enrollment and may take up to one billing cycle from time of AutoPay enrollment to appear on your bill. Bill automatically increases if you fail to maintain AutoPay ($5 per month) and Paperless Billing ($3 per month). Prices may reflect a promotional discount off of current regular rates, which are subject to change at any time. Promotional discounts end 12 to 24 months depending on service and following service activation, unless otherwise stated in the offer. Prices exclude taxes, fees and other charges (e.g., equipment, installation, service-call, data allowance and other usage based or separately billed charges). Pricing and offer subject to change.
Whole-Home WiFi Add-on Pricing
Offer available for speeds up to 1 Gig with an eero WiFi Access point. Fiber Internet package includes use of one Fiber Terminal and one access point. Additional WiFi access points may be needed to achieve extended home coverage and can be rented from WOW! for $5/mo each. Internet speeds reflect maximum wired speeds delivered to the Fiber Terminal at your location. Speeds are not guaranteed and may vary by your equipment, number of users/devices, technical limits of Ethernet ports (e.g., a wired connection to a 1Gbps Ethernet port can support speeds up to 940Mbps), type of connection (wired vs. wireless) and other factors outside of WOW!’s control. Internet use and speeds are also subject to WOW!’s acceptable use and network management practices and may be restricted when network usage is heavy or otherwise exceeds normal use. WiFi connection speeds may vary from wired connection speeds and are subject to limits of WiFi network protocols and the location, number and capability of the devices on the network. All WOW! WiFi equipment must be immediately returned to WOW! if WOW! service is disconnected for any reason.
eero Secure and Plus
eero Secure and eero Plus service is available through WOW! to Whole-Home WiFi customers. The product is provided by a third party not affiliated with WOW! and is subject to its own terms, conditions and policies. WOW! is not responsible for your access to or use of such third-party products and services, their content, features, pricing, equipment requirements, terms and policies, or any other aspect of the third-party product or service. WOW!’s provision of links or other direct access to such a third-party service provider does not imply affiliation with the provider, even if the product or service is billed to you by WOW! on behalf of the third party.
Home Phone Add-on Pricing
WOW! Home Phone service provides one line of service for $10 per month. WOW!’s broadband enabled phone service (including access to 911) may not be available if you lose power or your broadband connection. Home Phone is sold with 100 Minutes of long distance for all domestic long distance calls including calls to Canada. A per minute long distance rate applies once the 100 minutes is reached.
Robocall Blocking
The Robocall Blocking feature automatically blocks calls that are deemed fraudulent, solicitous or SPAM, before they reach your Home Phone or Home Phone Plus services. If you do not want Robocall Blocking enabled with your service, please call us and we will be happy to assist you. For more information on Robocall Blocking, go to support here, and enter "Robocall" in the search bar.
Discounts
Prices may reflect a promotional discount off of current regular rates, which are subject to change at any time. Promotional discounts end after the promotion period, which is 12 months following service activation unless otherwise stated in the offer. Offers not valid with any other discount unless expressly approved in writing by WOW!. Offers and services subject to change without notice.
Money-Back Guarantee
Money-back guarantee subject to additional terms & conditions. See WOW!’s complete terms and conditions at wowway.com/terms-and-conditions or call WOW! for further information regarding services and offers. All rights reserved. ©2023 WideOpenWest Finance, LLC.
Taxes & Fees Limitations
Prices exclude taxes, fees, and other charges (e.g., equipment, installation, service call, usage-based or separately billed charges, and cost recovery fees like the Sports Surcharge and Broadcast TV Fee). Offers and services, along with rates, equipment pricing, taxes, fees and other charges, which are subject to change during and after any promotion period.
AutoPay and Paperless Billing
Offer requires that you enroll in AutoPay and paperless billing. Failure to enroll in AutoPay will increase your monthly rate by $5. Failure to enroll in paperless billing (so that you receive paper statements) will result in a $3 per month Paper Statement Fee, but you may sign up for Paperless Statements within 3 months of installation after enrollment to not incur this fee. Fees are subject to change without notice.
Installation of Services
If you have agreed to self-install equipment to be used in connection with WOW! services, you further agree that: (A) you will adhere to the self-installation requirements specified by WOW!, which will be provided to you, at WOW!’s discretion: (i) as written instructions included as part of the self-installation kit provided to Customer; and/or (ii) within an online, an email or other communication by WOW! to you. In this connection, you agree that WOW! may require that you provide to WOW! a valid email address (to receive communications from WOW!, including the self-installation instructions) and/or provide a telephone number so that a WOW! technician may assist in the installation process; and/or (iii) on WOW!’s website; and (B) WOW! has no responsibility for the condition, operation, functioning, compatibility, repair, maintenance or any other aspect of the equipment provided by you or others. You will be responsible for your customer provided equipment and any damages (to WOW! equipment, customer equipment or otherwise) that may be caused by you or otherwise result from your failure to adhere to the self-installation instructions; and (C) billing will begin when service is connected by WOW!, whether or not you have installed and activated the Service; and (D) your use of WOW! services is subject to WOW!’s terms of subscription, and acceptable use, network management and other policies that WOW! has implemented in connection with the services; and (E) installation and/or activation fees may apply. If you are unable for any reason to successfully install your equipment, please contact us and we will assist you in your installation, which may require an additional installation charge.
In order to provide Service, WOW! must install in and upon the Customer premises certain equipment (the “Equipment”), which varies by service level, service type, and service location, Equipment requirements and pricing are subject to change. Equipment may include, but is not limited to, cabling and related splitters, cable modems, Optical Network Terminals (ONTs)/Fiber Terminals (collectively known as “Fiber Terminals”) and access points provided by WOW!, wireless devices, and other cable-related apparatus and Software provided by WOW! (excluding equipment purchased or owned by Customer). In some service areas, WOW! provides fiber-based Internet service (fiber Internet), which requires certain specialized equipment from WOW!. One WOW! Fiber Terminal must be installed by WOW! in your home to receive fiber Internet services. WOW!’s advertised fiber Internet speeds reflect maximum wired speeds delivered to the Fiber Terminal at your location. After the Fiber Terminal point, the location, number, capabilities, and limitations of WiFi equipment, connected Customer provided equipment and other factors will determine the maximum speed to a device.
Modem Requirement
Modem available from WOW! for lease at $14.00 per month. Regular rate of $14.00 per month after promotional term ends, or customer may provide their own modem. Modem lease on 1.2 Gig included at no cost with a continuously maintained subscription to the available 1.2 Gig speed package, unless there is a service or service package change, at which time then current pricing and package offers apply. Services, service packages, pricing and terms may change. Equipment must be immediately returned to WOW! by customer if WOW! Internet service is disconnected for any reason. Certain WiFi services offered by WOW! requires wireless modem for $14/mo from WOW! or compatible customer-owned modem.
Internet Speed Limitations
Internet speed reflects wired speeds that are provisioned up to the speed indicated. Internet speeds are not guaranteed and may vary by your equipment, number of users/devices, technical limits of Ethernet ports, and other factors outside of WOW!’s control (e.g., when using a 1 Gig Ethernet port, actual speed to a single device will be up to 940 Mbps over a wired connection). WiFi connection speeds are also subject to limitation of WiFi network protocols and the capability of the device on the network. Internet use and speeds subject to WOW's! acceptable use and network management practices and may be restricted when network usage is heavy or otherwise exceeds normal use. 500 Mbps, 1 Gig and 1.2 Gig not available in some areas. WiFi connection speeds are also subject to limitation of WiFi network protocols and the capability of the device on the network. WOW! Whole-Home WiFi uses equipment that can support wireless and wired speeds that vary depending on the specific device type and other operating conditions. 1 Gig and 1.2 Gig speeds may require a direct Ethernet connection (and supported equipment) to support maximum Internet speed.
Streaming TV
DIRECTV STREAMSM, YouTube TV, and HBO MAX service providers are not affiliated with WOW!. Streaming TV services include a programming subscription provided by streaming TV partner(s) of customer’s choice. Streaming TV service is compatible with a Smart TV, DIRECTV STREAM Device (sold separately) or a customer-supplied streaming digital media player device. Streaming TV services require a separate subscription and agreement to streaming service terms, requirements, policies and pricing, which are subject to change by the streaming TV service provider. WOW! is not responsible for streaming TV services or their contents. See wowway.com/streaming-tv for details. WOW! is not responsible for streaming services or their contents, pricing or features. See streaming service provider website for complete and current features, pricing, terms and conditions. Minimum 3G connection is required for viewing HBO MAX on mobile devices. ©2023 DIRECTV. DIRECTV and all other DIRECTV marks are trademarks of DIRECTV, LLC.
Phone Service Availability Limitation
Unless you provide backup battery power, WOW!’s broadband enabled phone service (including access to 911) may not be available if you lose power or your broadband connection. For certain WOW! phone service modems, new residential customers may purchase a battery backup from WOW!, which will provide power to the WOW! modem for a limited period of time in the event of a power outage. Home Phone is sold with 100 minutes of long distance plan for all domestic long distance calls including calls to Canada. A per minute long distance rate applies once the 100 minutes is reached.
Other terms and restrictions apply. See WOW!’s terms and conditions or call WOW! for further information regarding services and offers. If you contact us and provide us with a phone number or email address, you agree that we may call, text or email you, which might include autodialed calls and texts, and/or pre-recorded or artificial voice messages.
*With AutoPay & paperless billing. Equipment, taxes, data allowance, $1.00 Network Enhancement Fee and other fees extra. Additional details below.
- Free modem rental
- Unlimited data included
- No contracts
- 30-day money-back guarantee
Unlimited access
Power all the activities of your super-connected life with the fastest speed and unlimited free data


Free modem
Free modem rental with a continuously maintained Internet 1.2 Gig subscription, or use your own.

FREE Unlimited data
Save $30/mo. with unlimited data included
Availability
Limited time offer, subject to change. Available to qualifying new residential, serviceable customers in select markets. Other terms and restrictions apply.
Service Terms and Policies
All services are subject to terms and conditions and use policies, which you must accept in order to use the service. Before using the service, you should carefully review WOW!’s acceptable use, network management, privacy, copyright and other policies adopted by WOW!, as well as the terms and conditions of subscription (the “Terms”). The current Terms are available for your review online by simply clicking here. By establishing an account, installing, activating or using the service, or otherwise indicating your agreement to the Terms or intention to use the service, you agree to be bound by the Terms.
Pricing
Offer expires April 4, 2023. Limited time offer available to new residential, serviceable customers in select markets. AutoPay credit of $5 per month applies only after enrollment and may take up to one billing cycle from time of AutoPay enrollment to appear on your bill. Bill automatically increases if you fail to maintain AutoPay ($5 per month) and Paperless Billing ($3 per month). Prices may reflect a promotional discount off of current regular rates, which are subject to change at any time. Promotional discounts end 12 to 24 months depending on service and following service activation, unless otherwise stated in the offer. Prices exclude taxes, fees and other charges (e.g., equipment, installation, service-call, data allowance and other usage based or separately billed charges). Pricing and offer subject to change.
HBO MAX™ offer
Purchase of HSD 500 required to get HBO MAX included for 6 months or HSD 1 Gig or higher to get HBO MAX included for 12 months. Does not include access to HBO linear service. After promotional term ends, HBO MAX will go to the regular subscription rate (currently $14.99/mo). Access HBO MAX through HBO MAX app on compatible devices (sold separately) or on HBOMAX.com using a compatible browser. Downgrading to a lower speed will forfeit the promotion and subscribers will be required to pay the regular subscription rate (currently $14.99/mo) or cancel the subscription to HBO MAX. HBO MAX is used under license. Offers and services, along with rates, equipment pricing, data allowances and charges, taxes, fees and other charges, subject to change.
Visa® Prepaid Reward Card Offer
Offer expires April 4, 2023. Limited time offer available to new residential, serviceable customers in select markets. AutoPay credit of $5 per month applies only after enrollment and may take up to one billing cycle from time of AutoPay enrollment to appear on your bill. Bill automatically increases if you fail to maintain AutoPay ($5 per month) and Paperless Billing ($3 per month). Prices may reflect a promotional discount off of current regular rates, which are subject to change at any time. Promotional discounts end 12 to 24 months depending on service and following service activation, unless otherwise stated in the offer. Prices exclude taxes, fees and other charges (e.g., equipment, installation, service-call, data allowance and other usage based or separately billed charges). Pricing and offer subject to change.
Whole-Home WiFi Add-on Pricing
Offer available for speeds up to 1 Gig with an eero WiFi Access point. Fiber Internet package includes use of one Fiber Terminal and one access point. Additional WiFi access points may be needed to achieve extended home coverage and can be rented from WOW! for $5/mo each. Internet speeds reflect maximum wired speeds delivered to the Fiber Terminal at your location. Speeds are not guaranteed and may vary by your equipment, number of users/devices, technical limits of Ethernet ports (e.g., a wired connection to a 1Gbps Ethernet port can support speeds up to 940Mbps), type of connection (wired vs. wireless) and other factors outside of WOW!’s control. Internet use and speeds are also subject to WOW!’s acceptable use and network management practices and may be restricted when network usage is heavy or otherwise exceeds normal use. WiFi connection speeds may vary from wired connection speeds and are subject to limits of WiFi network protocols and the location, number and capability of the devices on the network. All WOW! WiFi equipment must be immediately returned to WOW! if WOW! service is disconnected for any reason.
eero Secure and Plus
eero Secure and eero Plus service is available through WOW! to Whole-Home WiFi customers. The product is provided by a third party not affiliated with WOW! and is subject to its own terms, conditions and policies. WOW! is not responsible for your access to or use of such third-party products and services, their content, features, pricing, equipment requirements, terms and policies, or any other aspect of the third-party product or service. WOW!’s provision of links or other direct access to such a third-party service provider does not imply affiliation with the provider, even if the product or service is billed to you by WOW! on behalf of the third party.
Home Phone Add-on Pricing
WOW! Home Phone service provides one line of service for $10 per month. WOW!’s broadband enabled phone service (including access to 911) may not be available if you lose power or your broadband connection. Home Phone is sold with 100 Minutes of long distance for all domestic long distance calls including calls to Canada. A per minute long distance rate applies once the 100 minutes is reached.
Robocall Blocking
The Robocall Blocking feature automatically blocks calls that are deemed fraudulent, solicitous or SPAM, before they reach your Home Phone or Home Phone Plus services. If you do not want Robocall Blocking enabled with your service, please call us and we will be happy to assist you. For more information on Robocall Blocking, go to support here, and enter "Robocall" in the search bar.
Discounts
Prices may reflect a promotional discount off of current regular rates, which are subject to change at any time. Promotional discounts end after the promotion period, which is 12 months following service activation unless otherwise stated in the offer. Offers not valid with any other discount unless expressly approved in writing by WOW!. Offers and services subject to change without notice.
Money-Back Guarantee
Money-back guarantee subject to additional terms & conditions. See WOW!’s complete terms and conditions at wowway.com/terms-and-conditions or call WOW! for further information regarding services and offers. All rights reserved. ©2023 WideOpenWest Finance, LLC.
Taxes & Fees Limitations
Prices exclude taxes, fees, and other charges (e.g., equipment, installation, service call, usage-based or separately billed charges, and cost recovery fees like the Sports Surcharge and Broadcast TV Fee). Offers and services, along with rates, equipment pricing, taxes, fees and other charges, which are subject to change during and after any promotion period.
AutoPay and Paperless Billing
Offer requires that you enroll in AutoPay and paperless billing. Failure to enroll in AutoPay will increase your monthly rate by $5. Failure to enroll in paperless billing (so that you receive paper statements) will result in a $3 per month Paper Statement Fee, but you may sign up for Paperless Statements within 3 months of installation after enrollment to not incur this fee. Fees are subject to change without notice.
Installation of Services
If you have agreed to self-install equipment to be used in connection with WOW! services, you further agree that: (A) you will adhere to the self-installation requirements specified by WOW!, which will be provided to you, at WOW!’s discretion: (i) as written instructions included as part of the self-installation kit provided to Customer; and/or (ii) within an online, an email or other communication by WOW! to you. In this connection, you agree that WOW! may require that you provide to WOW! a valid email address (to receive communications from WOW!, including the self-installation instructions) and/or provide a telephone number so that a WOW! technician may assist in the installation process; and/or (iii) on WOW!’s website; and (B) WOW! has no responsibility for the condition, operation, functioning, compatibility, repair, maintenance or any other aspect of the equipment provided by you or others. You will be responsible for your customer provided equipment and any damages (to WOW! equipment, customer equipment or otherwise) that may be caused by you or otherwise result from your failure to adhere to the self-installation instructions; and (C) billing will begin when service is connected by WOW!, whether or not you have installed and activated the Service; and (D) your use of WOW! services is subject to WOW!’s terms of subscription, and acceptable use, network management and other policies that WOW! has implemented in connection with the services; and (E) installation and/or activation fees may apply. If you are unable for any reason to successfully install your equipment, please contact us and we will assist you in your installation, which may require an additional installation charge.
In order to provide Service, WOW! must install in and upon the Customer premises certain equipment (the “Equipment”), which varies by service level, service type, and service location, Equipment requirements and pricing are subject to change. Equipment may include, but is not limited to, cabling and related splitters, cable modems, Optical Network Terminals (ONTs)/Fiber Terminals (collectively known as “Fiber Terminals”) and access points provided by WOW!, wireless devices, and other cable-related apparatus and Software provided by WOW! (excluding equipment purchased or owned by Customer). In some service areas, WOW! provides fiber-based Internet service (fiber Internet), which requires certain specialized equipment from WOW!. One WOW! Fiber Terminal must be installed by WOW! in your home to receive fiber Internet services. WOW!’s advertised fiber Internet speeds reflect maximum wired speeds delivered to the Fiber Terminal at your location. After the Fiber Terminal point, the location, number, capabilities, and limitations of WiFi equipment, connected Customer provided equipment and other factors will determine the maximum speed to a device.
Modem Requirement
Modem available from WOW! for lease at $14.00 per month. Regular rate of $14.00 per month after promotional term ends, or customer may provide their own modem. Modem lease on 1.2 Gig included at no cost with a continuously maintained subscription to the available 1.2 Gig speed package, unless there is a service or service package change, at which time then current pricing and package offers apply. Services, service packages, pricing and terms may change. Equipment must be immediately returned to WOW! by customer if WOW! Internet service is disconnected for any reason. Certain WiFi services offered by WOW! requires wireless modem for $14/mo from WOW! or compatible customer-owned modem.
Internet Speed Limitations
Internet speed reflects wired speeds that are provisioned up to the speed indicated. Internet speeds are not guaranteed and may vary by your equipment, number of users/devices, technical limits of Ethernet ports, and other factors outside of WOW!’s control (e.g., when using a 1 Gig Ethernet port, actual speed to a single device will be up to 940 Mbps over a wired connection). WiFi connection speeds are also subject to limitation of WiFi network protocols and the capability of the device on the network. Internet use and speeds subject to WOW's! acceptable use and network management practices and may be restricted when network usage is heavy or otherwise exceeds normal use. 500 Mbps, 1 Gig and 1.2 Gig not available in some areas. WiFi connection speeds are also subject to limitation of WiFi network protocols and the capability of the device on the network. WOW! Whole-Home WiFi uses equipment that can support wireless and wired speeds that vary depending on the specific device type and other operating conditions. 1 Gig and 1.2 Gig speeds may require a direct Ethernet connection (and supported equipment) to support maximum Internet speed.
Phone Service Availability Limitation
Unless you provide backup battery power, WOW!’s broadband enabled phone service (including access to 911) may not be available if you lose power or your broadband connection. For certain WOW! phone service modems, new residential customers may purchase a battery backup from WOW!, which will provide power to the WOW! modem for a limited period of time in the event of a power outage. Home Phone is sold with 100 minutes of long distance plan for all domestic long distance calls including calls to Canada. A per minute long distance rate applies once the 100 minutes is reached.
Other terms and restrictions apply. See WOW!’s terms and conditions or call WOW! for further information regarding services and offers. If you contact us and provide us with a phone number or email address, you agree that we may call, text or email you, which might include autodialed calls and texts, and/or pre-recorded or artificial voice messages.
*With AutoPay & paperless billing. Equipment, taxes, $1.00 Network Enhancement Fee and other fees extra. Additional details below.
High-Speed Data
Stay connected for an affordable price.
INTERNET 50
$9.99/mo
With enrollment in AutoPay & paperless billing. Other terms apply.
Your favorite channels, low prices, no contracts or hidden fees.
Pair WOW! Internet with a Streaming TV subscription*
*YouTube TV, Fubo, Sling TV, Philo (streaming service providers are not affiliated with WOW!). Requires separate subscription to streaming service and agreement to streaming service terms and policies, which are subject to change by the streaming service provider. WOW! is not responsible for streaming services or their contents. See Streaming Service provider Terms and Conditions.
INTERNET ASSISTANCE DURING COVID-19
Keeping Households Connected with the Affordable Connectivity Program
The Affordable Connectivity Program is a temporary, government-funded program to help eligible Americans pay for Internet services during the ongoing COVID-19 pandemic. We are happy to say that WOW! is a proud participant in this federal initiative. This program provides discounted broadband services to all qualifying customers — new and existing. Let’s help you get some pandemic peace of mind.
The WOW! Experience
We are committed to providing excellent service and creating a stress-free experience for our customers.
NO CONTRACTS
NEXT-DAY INSTALLATION AVAILABLE
30-DAY MONEY-BACK GUARANTEE
AWARD-WINNING CUSTOMER SERVICE
DESIGNED FOR ANY HOME
Setup your Internet with Whole-Home WiFi.
WOW! Whole-Home WiFi uses multiple access points and technology to cover every nook and cranny of your home in powerful and reliable WiFi. Deliver a consistently strong signal everywhere you need it.
Our WOW! Communities
Service Locations
WOW! is expanding its Internet services across the country! Find us in the following states:I have been a WOW! customer since July of 2005, and I have to say I have been nothing less than thrilled with my service for all these years. I have only experienced a handful of outages (if that), and every time I call Customer Service, the representatives are so polite and helpful. They really go out of their way to make me feel like I really matter as a customer, and they are always willing to work with me on billing to make sure I am getting the best possible price. I just got off the phone with Sandra, and she couldn't have been lovelier. She was polite, attentive and extremely helpful. At one point a year ago, I thought about switching to AT&T U-verse. One call to WOW! customer service changed my mind. The gentleman I spoke to spent a good deal of his time working with me on a solution to give me exactly what I wanted at a price significantly cheaper than AT&T. I even switched my phone to WOW! because of him. I definitely made the right decision to stick with WOW!. Thank you so much for your continued attention to detail and intense focus on QUALITY customer service. It's truly refreshing. P.S. I convinced my parents to switch to WOW! And many of my friends are ready to as soon as you move into their area!