Internet

The Internet You Need at a Price You Can Afford

INTERNET 50 STARTING AT

$19
99
per mo.*
$9
99per mo.*
Offer expires August 30, 2022. Limited time offer available to new residential, serviceable customers. Offer requires enrollment in AutoPay and paperless billing. Prices may reflect a promotional discount off of current regular rates, which are subject to change at any time. Promotional discounts end after the promotion period, which is 12 months following service activation unless otherwise stated in the offer. Prices exclude taxes, fees and other charges (e.g., equipment, installation, service-call, data allowance and other usage-based or separately billed charges). Pricing and offers subject to change.

With up to 1.2 Gig, we've got you covered for all your streaming and internet needs.

The switch to WOW! is a cinch with a 30-day money-back guarantee.

 

  • 50 Mbps
  • 1 Gig
  • 1.2 Gig
Most Affordable

Internet 50

Value connectivity

Good for basic online activity - email, social media, or surfing the web

  • Save $10/mo for 1 year
  • Free Self-Install Kit
  • No Contracts

$9.99

*
19.99
50 Mbps is the speed for you

Don't miss a beat and stay connected for an affordable price.

Internet 1 Gig

Exceptional connectivity

Anytime connectivity for a device-dependent home

  • $200 Visa Rewards Card
  • included for 1 Year
  • Save $10/mo for 2 years
  • Free Modem Rental for 1 year
  • No Contracts

$64.99

*
74.99
1 Gig is the speed for you

Do it all, at once, any time of day, without limits, including serious gaming and HD video streaming.

Best Value

Internet 1.2 Gig

Unlimited access

Power all connected devices at the fastest speed for the best value

  • $300 Visa Rewards Card
  • included for 1 Year
  • Free modem rental
  • Unlimited data included
  • No Contracts

$94.99

*
1.2 Gig is the speed for you

Power all the activities of your super-connected life with the fastest speed and unlimited free data

next
previous
Plan Details
Internet up to
50 Mbps
  • Save $10/mo for 1 year
  • Free Self-Install Kit
  • No Contracts
Plan Details

Connectivity at a value

Don't miss a beat and stay connected for an affordable price.

Download speeds up to 50 Mbps
Ideal for 1-2 online activities at a time
Upload speeds up to 5 Mbps
Email, social media, remote learning

Modem options

Rent for $14 per month, or use your own

Free self-install kit

Free easy self-install kit or book a pro install

Autopay & paperless billing

Required to receive the offer price

Availability

Limited time offer, subject to change. Available to qualifying new residential, serviceable customers in select markets. Other terms and restrictions apply.

Service Terms and Policies

All services are subject to terms and conditions and use policies, which you must accept in order to use the service. Before using the service, you should carefully review WOW!’s acceptable use, network management, privacy, copyright and other policies adopted by WOW!, as well as the terms and conditions of subscription (the “Terms”). The current Terms are available for your review online by simply clicking here. By establishing an account, installing, activating or using the service, or otherwise indicating your agreement to the Terms or intention to use the service, you agree to be bound by the Terms.

Pricing

Offer expires April 4, 2023. Limited time offer available to new residential, serviceable customers in select markets. AutoPay credit of $5 per month applies only after enrollment and may take up to one billing cycle from time of AutoPay enrollment to appear on your bill. Bill automatically increases if you fail to maintain AutoPay ($5 per month) and Paperless Billing ($3 per month). Prices may reflect a promotional discount off of current regular rates, which are subject to change at any time. Promotional discounts end 12 to 24 months depending on service and following service activation, unless otherwise stated in the offer. Prices exclude taxes, fees and other charges (e.g., equipment, installation, service-call, data allowance and other usage based or separately billed charges). Pricing and offer subject to change.

Whole-Home WiFi Add-on Pricing

The Whole-Home WiFi Package for as little as $9.99/mo includes two eero WiFi devices. Depending upon home size and other factors, additional eero WiFi devices may be required at $5.99/mo each. Whole-Home WiFi requires wireless modem for $14/mo from WOW! or compatible customer-owned modem. Whole-Home WiFi services may not work as described if compatibility requirements have not been met or equipment is not properly placed in the home to achieve complete coverage. All Whole-Home WiFi eero equipment must be returned by customer if WOW! Whole-Home WiFi service is disconnected for any reason. WiFi connection speeds are also subject to limitation of WiFi network protocols and the capability of the device on the network. WOW! Whole-Home WiFi uses equipment that can support wireless and wired speeds that vary depending on the specific device type and other operating conditions. 1 Gig and 1.2 Gig speeds may require a direct Ethernet connection (and supported equipment) to support maximum Internet speed.

eero Secure and Plus

eero Secure and eero Plus service is available through WOW! to Whole-Home WiFi customers. The product is provided by a third party not affiliated with WOW! and is subject to its own terms, conditions and policies. WOW! is not responsible for your access to or use of such third-party products and services, their content, features, pricing, equipment requirements, terms and policies, or any other aspect of the third-party product or service. WOW!’s provision of links or other direct access to such a third-party service provider does not imply affiliation with the provider, even if the product or service is billed to you by WOW! on behalf of the third party.

Home Phone Add-on Pricing

WOW! Home Phone service provides one line of service for $9.99 per month. WOW!’s broadband enabled phone service (including access to 911) may not be available if you lose power or your broadband connection. Home Phone is sold with 100 Minutes of long distance for all domestic long distance calls including calls to Canada. A per minute long distance rate applies once the 100 minutes is reached. 

Robocall Blocking

The Robocall Blocking feature automatically blocks calls that are deemed fraudulent, solicitous or SPAM, before they reach your Home Phone or Home Phone Plus services. If you do not want Robocall Blocking enabled with your service, please call us and we will be happy to assist you. For more information on Robocall Blocking, go to support here, and enter "Robocall" in the search bar.

Discounts

Prices may reflect a promotional discount off of current regular rates, which are subject to change at any time. Promotional discounts end after the promotion period, which is 12 months following service activation unless otherwise stated in the offer. Offers not valid with any other discount unless expressly approved in writing by WOW!. Offers and services subject to change without notice.

Money-Back Guarantee

For eligibility and terms of money-back guarantee, view WOW! Terms and Conditions.

Taxes & Fees Limitations

Prices exclude taxes, fees, and other charges (e.g., equipment, installation, service call, usage-based or separately billed charges, and cost recovery fees like the Sports Surcharge and Broadcast TV Fee). Offers and services, along with rates, equipment pricing, taxes, fees and other charges, which are subject to change during and after any promotion period.

AutoPay and Paperless Billing

Offer requires that you enroll in AutoPay and paperless billing. Failure to enroll in AutoPay will increase your monthly rate by $5. Failure to enroll in paperless billing (so that you receive paper statements) will result in a $3 per month Paper Statement Fee, but you may sign up for Paperless Statements within 3 months of installation after enrollment to not incur this fee. Fees are subject to change without notice.

Self-Installation of Services

If you have agreed to self-install equipment to be used in connection with WOW! services, you further agree that: (A) you will adhere to the self-installation requirements specified by WOW!, which will be provided to you, at WOW!’s discretion: (i) as written instructions included as part of the self-installation kit provided to Customer; and/or (ii) within an online, an email or other communication by WOW! to you. In this connection, you agree that WOW! may require that you provide to WOW! a valid email address (to receive communications from WOW!, including the self-installation instructions) and/or provide a telephone number so that a WOW! technician may assist in the installation process; and/or (iii) on WOW!’s website; and (B) WOW! has no responsibility for the condition, operation, functioning, compatibility, repair, maintenance or any other aspect of the equipment provided by you or others. You will be responsible for your customer provided equipment and any damages (to WOW! equipment, customer equipment or otherwise) that may be caused by you or otherwise result from your failure to adhere to the self-installation instructions; and (C) billing will begin when service is connected by WOW!, whether or not you have installed and activated the Service; and (D) your use of WOW! services is subject to WOW!’s terms of subscription, and acceptable use, network management and other policies that WOW! has implemented in connection with the services; and (E) installation and/or activation fees may apply. If you are unable for any reason to successfully install your equipment, please contact us and we will assist you in your installation, which may require an additional installation charge.

Modem Requirement

Modem available from WOW! for lease at $14.00 per month. Certain WiFi services offered by WOW! requires wireless modem for $14/mo from WOW! or compatible customer-owned modem. Modem lease on 1.2 Gig included at no cost with a continuously maintained subscription to an available 1.2 Gig speed package, unless there is a service or service package change, at which time then current pricing and package offers apply. Services, service packages, pricing, and terms may change. Equipment must be immediately returned to WOW! by customer if WOW! Internet service is disconnected for any reason. 

Internet Speed Limitations

Internet speed reflects wired speeds that are provisioned up to the speed indicated. Internet speeds are not guaranteed and may vary by your equipment, number of users/devices, technical limits of Ethernet ports, and other factors outside of WOW!’s control (e.g., when using a 1 Gig Ethernet port, actual speed to a single device will be up to 940 Mbps over a wired connection). WiFi connection speeds are also subject to limitation of WiFi network protocols and the capability of the device on the network. Internet use and speeds subject to WOW's! acceptable use and network management practices and may be restricted when network usage is heavy or otherwise exceeds normal use. 500 Mbps, 1 Gig and 1.2 Gig not available in some areas. WiFi connection speeds are also subject to limitation of WiFi network protocols and the capability of the device on the network. WOW! Whole-Home WiFi uses equipment that can support wireless and wired speeds that vary depending on the specific device type and other operating conditions. 1 Gig and 1.2 Gig speeds may require a direct Ethernet connection (and supported equipment) to support maximum Internet speed.

Streaming TV

If you use your WOW! Internet service to access video programming or other content (“Streaming TV”), you agree and understand that Streaming TV providers are third parties not affiliated with WOW!, and may require additional subscription and/or payments to access, and may be subject to their own terms, conditions and policies. You understand and agree that WOW! is not responsible for your access to or use of such third-party Streaming Services, including their subscription or payment requirements, their content, terms and policies, or any other aspect of the third party Streaming TV, or for the use, storage or disclosure of information that you provide to a such a third party. You assume all risks associated with such third party Streaming TV.

Phone Service Availability Limitation

Unless you provide backup battery power, WOW!’s broadband enabled phone service (including access to 911) may not be available if you lose power or your broadband connection. For certain WOW! phone service modems, new residential customers may purchase a battery backup from WOW!, which will provide power to the WOW! modem for a limited period of time in the event of a power outage. Home Phone is sold with 100 minutes of long distance plan for all domestic long distance calls including calls to Canada. A per minute long distance rate applies once the 100 minutes is reached.

 

Other terms and restrictions apply. See WOW!’s terms and conditions or call WOW! for further information regarding services and offers. If you contact us and provide us with a phone number or email address, you agree that we may call, text or email you, which might include autodialed calls and texts, and/or pre-recorded or artificial voice messages.

Plan Details
Internet up to
1 Gig
  • Save $10/mo for 2 years
  • Free Modem Rental for 1 year
  • No Contracts
Plan Details

Exceptional connectivity

Ultimate, anytime connectivity for a device-dependent home

Download speeds up to 1 Gig
Ideal for unlimited online activity, including peak hours
Upload speeds up to 50 Mbps
Email, streaming TV, web, social media, gaming, smart home, HD video, conferencing

Free modem

Free rental for first year, or use your own

Free self-install kit

Free easy self-install kit or book a pro install

Autopay & paperless billing

Required to receive the offer price

Availability

Limited time offer, subject to change. Available to qualifying new residential, serviceable customers in select markets. Other terms and restrictions apply.

Service Terms and Policies

All services are subject to terms and conditions and use policies, which you must accept in order to use the service. Before using the service, you should carefully review WOW!’s acceptable use, network management, privacy, copyright and other policies adopted by WOW!, as well as the terms and conditions of subscription (the “Terms”). The current Terms are available for your review online by simply clicking here. By establishing an account, installing, activating or using the service, or otherwise indicating your agreement to the Terms or intention to use the service, you agree to be bound by the Terms.

Pricing

Offer expires April 4, 2023. Limited time offer available to new residential, serviceable customers in select markets. AutoPay credit of $5 per month applies only after enrollment and may take up to one billing cycle from time of AutoPay enrollment to appear on your bill. Bill automatically increases if you fail to maintain AutoPay ($5 per month) and Paperless Billing ($3 per month). Prices may reflect a promotional discount off of current regular rates, which are subject to change at any time. Promotional discounts end 12 to 24 months depending on service and following service activation, unless otherwise stated in the offer. Prices exclude taxes, fees and other charges (e.g., equipment, installation, service-call, data allowance and other usage based or separately billed charges). Pricing and offer subject to change.

HBO MAX™ offer

Purchase of HSD 500 required to get HBO MAX included for 6 months or HSD 1 Gig or HSD 1.2 Gig to get HBO MAX included for 12 months. Does not include access to HBO linear service. After promotional term ends, HBO MAX will go to the regular subscription rate (currently $14.99/mo). Access HBO MAX through HBO MAX app on compatible devices (sold separately) or on HBOMAX.com using a compatible browser. Downgrading to a lower speed will forfeit the promotion and subscribers will be required to pay the regular subscription rate (currently $14.99/mo) or cancel the subscription to HBO MAX. HBO MAX is used under license. Offers and services, along with rates, equipment pricing, taxes, fees and other charges, subject to change.

Visa® Prepaid Reward Card Offer

Incentive paid by VISA® Prepaid Reward Card. Amount of reward varies by service. Customers must purchase Internet 200 or higher and maintain service in good standing for at least 90 days to be eligible for the VISA® Prepaid Reward Card. Customers must provide a valid email address at the time of the agreement in order to receive the VISA® Prepaid Reward Card. Customers must be installed by April 15, 2022. The customer will have 1 year to redeem the reward card offer. WOW! is not responsible for late or lost cards. LIMIT ONE VISA® REWARD CARD OFFER PER WOW! RESIDENTIAL CUSTOMER ACCOUNT. At 90 days past WOW! service activation date, customer must be current in their payments or the reward card offer will be denied. Other terms and restrictions apply. Visa, Inc. is not a sponsor or co-sponsor of this promotion. This card is issued by The Bancorp Bank, Member FDIC, pursuant to a license from Visa U.S.A. Inc.

Whole-Home WiFi Add-on Pricing

The Whole-Home WiFi Package for as little as $9.99/mo includes two eero WiFi devices. Depending upon home size and other factors, additional eero WiFi devices may be required at $5.99/mo each. Whole-Home WiFi requires wireless modem for $14/mo from WOW! or compatible customer-owned modem. Whole-Home WiFi services may not work as described if compatibility requirements have not been met or equipment is not properly placed in the home to achieve complete coverage. All Whole-Home WiFi eero equipment must be returned by customer if WOW! Whole-Home WiFi service is disconnected for any reason. WiFi connection speeds are also subject to limitation of WiFi network protocols and the capability of the device on the network. WOW! Whole-Home WiFi uses equipment that can support wireless and wired speeds that vary depending on the specific device type and other operating conditions. 1 Gig and 1.2 Gig speeds may require a direct Ethernet connection (and supported equipment) to support maximum Internet speed.

eero Secure and Plus

eero Secure and eero Plus service is available through WOW! to Whole-Home WiFi customers. The product is provided by a third party not affiliated with WOW! and is subject to its own terms, conditions and policies. WOW! is not responsible for your access to or use of such third-party products and services, their content, features, pricing, equipment requirements, terms and policies, or any other aspect of the third-party product or service. WOW!’s provision of links or other direct access to such a third-party service provider does not imply affiliation with the provider, even if the product or service is billed to you by WOW! on behalf of the third party.

Home Phone Add-on Pricing

WOW! Home Phone service provides one line of service for $9.99 per month. WOW!’s broadband enabled phone service (including access to 911) may not be available if you lose power or your broadband connection. Home Phone is sold with 100 Minutes of long distance for all domestic long distance calls including calls to Canada. A per minute long distance rate applies once the 100 minutes is reached. 

Robocall Blocking

The Robocall Blocking feature automatically blocks calls that are deemed fraudulent, solicitous or SPAM, before they reach your Home Phone or Home Phone Plus services. If you do not want Robocall Blocking enabled with your service, please call us and we will be happy to assist you. For more information on Robocall Blocking, go to support here, and enter "Robocall" in the search bar.

Discounts

Prices may reflect a promotional discount off of current regular rates, which are subject to change at any time. Promotional discounts end after the promotion period, which is 12 months following service activation unless otherwise stated in the offer. Offers not valid with any other discount unless expressly approved in writing by WOW!. Offers and services subject to change without notice.

Money-Back Guarantee

For eligibility and terms of money-back guarantee, view WOW! Terms and Conditions.

Taxes & Fees Limitations

Prices exclude taxes, fees, and other charges (e.g., equipment, installation, service call, usage-based or separately billed charges, and cost recovery fees like the Sports Surcharge and Broadcast TV Fee). Offers and services, along with rates, equipment pricing, taxes, fees and other charges, which are subject to change during and after any promotion period.

AutoPay and Paperless Billing

Offer requires that you enroll in AutoPay and paperless billing. Failure to enroll in AutoPay will increase your monthly rate by $5. Failure to enroll in paperless billing (so that you receive paper statements) will result in a $3 per month Paper Statement Fee, but you may sign up for Paperless Statements within 3 months of installation after enrollment to not incur this fee. Fees are subject to change without notice.

Self-Installation of Services

If you have agreed to self-install equipment to be used in connection with WOW! services, you further agree that: (A) you will adhere to the self-installation requirements specified by WOW!, which will be provided to you, at WOW!’s discretion: (i) as written instructions included as part of the self-installation kit provided to Customer; and/or (ii) within an online, an email or other communication by WOW! to you. In this connection, you agree that WOW! may require that you provide to WOW! a valid email address (to receive communications from WOW!, including the self-installation instructions) and/or provide a telephone number so that a WOW! technician may assist in the installation process; and/or (iii) on WOW!’s website; and (B) WOW! has no responsibility for the condition, operation, functioning, compatibility, repair, maintenance or any other aspect of the equipment provided by you or others. You will be responsible for your customer provided equipment and any damages (to WOW! equipment, customer equipment or otherwise) that may be caused by you or otherwise result from your failure to adhere to the self-installation instructions; and (C) billing will begin when service is connected by WOW!, whether or not you have installed and activated the Service; and (D) your use of WOW! services is subject to WOW!’s terms of subscription, and acceptable use, network management and other policies that WOW! has implemented in connection with the services; and (E) installation and/or activation fees may apply. If you are unable for any reason to successfully install your equipment, please contact us and we will assist you in your installation, which may require an additional installation charge.

Modem Requirement

Modem available from WOW! for lease at $14.00 per month. Free modem lease promotional offer expires August 30, 2022. Regular rate of $14.00 per month after promotional term ends, or customer may provide their own modem.  Modem lease on 1.2 Gig included at no cost with a continuously maintained subscription to the available 1.2 Gig speed package, unless there is a service or service package change, at which time then current pricing and package offers apply. Services, service packages, pricing and terms may change. Equipment must be immediately returned to WOW! by customer if WOW! Internet service is disconnected for any reason. Certain WiFi services offered by WOW! requires wireless modem for $14/mo from WOW! or compatible customer-owned modem. 

Internet Speed Limitations

Internet speed reflects wired speeds that are provisioned up to the speed indicated. Internet speeds are not guaranteed and may vary by your equipment, number of users/devices, technical limits of Ethernet ports, and other factors outside of WOW!’s control (e.g., when using a 1 Gig Ethernet port, actual speed to a single device will be up to 940 Mbps over a wired connection). WiFi connection speeds are also subject to limitation of WiFi network protocols and the capability of the device on the network. Internet use and speeds subject to WOW's! acceptable use and network management practices and may be restricted when network usage is heavy or otherwise exceeds normal use. 500 Mbps, 1 Gig and 1.2 Gig not available in some areas. WiFi connection speeds are also subject to limitation of WiFi network protocols and the capability of the device on the network. WOW! Whole-Home WiFi uses equipment that can support wireless and wired speeds that vary depending on the specific device type and other operating conditions. 1 Gig and 1.2 Gig speeds may require a direct Ethernet connection (and supported equipment) to support maximum Internet speed.

Streaming TV

If you use your WOW! Internet service to access video programming or other content (“Streaming TV”), you agree and understand that Streaming TV providers are third parties not affiliated with WOW!, and may require additional subscription and/or payments to access, and may be subject to their own terms, conditions and policies. You understand and agree that WOW! is not responsible for your access to or use of such third-party Streaming Services, including their subscription or payment requirements, their content, terms and policies, or any other aspect of the third party Streaming TV, or for the use, storage or disclosure of information that you provide to a such a third party. You assume all risks associated with such third party Streaming TV.

Phone Service Availability Limitation

Unless you provide backup battery power, WOW!’s broadband enabled phone service (including access to 911) may not be available if you lose power or your broadband connection. For certain WOW! phone service modems, new residential customers may purchase a battery backup from WOW!, which will provide power to the WOW! modem for a limited period of time in the event of a power outage. Home Phone is sold with 100 minutes of long distance plan for all domestic long distance calls including calls to Canada. A per minute long distance rate applies once the 100 minutes is reached.

 

Other terms and restrictions apply. See WOW!’s terms and conditions or call WOW! for further information regarding services and offers. If you contact us and provide us with a phone number or email address, you agree that we may call, text or email you, which might include autodialed calls and texts, and/or pre-recorded or artificial voice messages.

Plan Details
Internet up to
1.2 Gig
  • Free modem rental
  • Unlimited data included
  • No Contracts
Plan Details

Unlimited access

Power all the activities of your super-connected life with the fastest speed and unlimited free data

Download speeds up to 1.2 Gig
Enjoy blistering speed 24/7. Ideal for unlimited activity, day or night
Upload speeds up to 50 Mbps
Simultaneous streaming, instantaneous downloads, multiplayer gaming and frictionless livestreaming
Unlimited monthly data allowance

Free modem

Free modem rental with a continuously maintained Internet 1.2 Gig subscription, or use your own.

FREE Unlimited data

Save $30/mo. with unlimited data included

Availability

Limited time offer, subject to change. Available to qualifying new residential, serviceable customers in select markets. Other terms and restrictions apply.

Service Terms and Policies

All services are subject to terms and conditions and use policies, which you must accept in order to use the service. Before using the service, you should carefully review WOW!’s acceptable use, network management, privacy, copyright and other policies adopted by WOW!, as well as the terms and conditions of subscription (the “Terms”). The current Terms are available for your review online by simply clicking here. By establishing an account, installing, activating or using the service, or otherwise indicating your agreement to the Terms or intention to use the service, you agree to be bound by the Terms.

Pricing

Offer expires April 4, 2023. Limited time offer available to new residential, serviceable customers in select markets. AutoPay credit of $5 per month applies only after enrollment and may take up to one billing cycle from time of AutoPay enrollment to appear on your bill. Bill automatically increases if you fail to maintain AutoPay ($5 per month) and Paperless Billing ($3 per month). Prices may reflect a promotional discount off of current regular rates, which are subject to change at any time. Promotional discounts end 12 to 24 months depending on service and following service activation, unless otherwise stated in the offer. Prices exclude taxes, fees and other charges (e.g., equipment, installation, service-call, data allowance and other usage based or separately billed charges). Pricing and offer subject to change.

HBO MAX™ offer

Purchase of HSD 500 required to get HBO MAX included for 6 months or HSD 1 Gig or HSD 1.2 Gig to get HBO MAX included for 12 months. Does not include access to HBO linear service. After promotional term ends, HBO MAX will go to the regular subscription rate (currently $14.99/mo). Access HBO MAX through HBO MAX app on compatible devices (sold separately) or on HBOMAX.com using a compatible browser. Downgrading to a lower speed will forfeit the promotion and subscribers will be required to pay the regular subscription rate (currently $14.99/mo) or cancel the subscription to HBO MAX. HBO MAX is used under license. Offers and services, along with rates, equipment pricing, taxes, fees and other charges, subject to change.

Visa® Prepaid Reward Card Offer

Incentive paid by VISA® Prepaid Reward Card. Amount of reward varies by service. Customers must purchase Internet 200 or higher and maintain service in good standing for at least 90 days to be eligible for the VISA® Prepaid Reward Card. Customers must provide a valid email address at the time of the agreement in order to receive the VISA® Prepaid Reward Card. Customers must be installed by April 15, 2022. The customer will have 1 year to redeem the reward card offer. WOW! is not responsible for late or lost cards. LIMIT ONE VISA® REWARD CARD OFFER PER WOW! RESIDENTIAL CUSTOMER ACCOUNT. At 90 days past WOW! service activation date, customer must be current in their payments or the reward card offer will be denied. Other terms and restrictions apply. Visa, Inc. is not a sponsor or co-sponsor of this promotion. This card is issued by The Bancorp Bank, Member FDIC, pursuant to a license from Visa U.S.A. Inc.

Whole-Home WiFi Add-on Pricing

The Whole-Home WiFi Package for as little as $9.99/mo includes two eero WiFi devices. Depending upon home size and other factors, additional eero WiFi devices may be required at $5.99/mo each. Whole-Home WiFi requires wireless modem for $14/mo from WOW! or compatible customer-owned modem. Whole-Home WiFi services may not work as described if compatibility requirements have not been met or equipment is not properly placed in the home to achieve complete coverage. All Whole-Home WiFi eero equipment must be returned by customer if WOW! Whole-Home WiFi service is disconnected for any reason. WiFi connection speeds are also subject to limitation of WiFi network protocols and the capability of the device on the network. WOW! Whole-Home WiFi uses equipment that can support wireless and wired speeds that vary depending on the specific device type and other operating conditions. 1 Gig and 1.2 Gig speeds may require a direct Ethernet connection (and supported equipment) to support maximum Internet speed.

eero Secure and Plus

eero Secure and eero Plus service is available through WOW! to Whole-Home WiFi customers. The product is provided by a third party not affiliated with WOW! and is subject to its own terms, conditions and policies. WOW! is not responsible for your access to or use of such third-party products and services, their content, features, pricing, equipment requirements, terms and policies, or any other aspect of the third-party product or service. WOW!’s provision of links or other direct access to such a third-party service provider does not imply affiliation with the provider, even if the product or service is billed to you by WOW! on behalf of the third party.

Home Phone Add-on Pricing

WOW! Home Phone service provides one line of service for $9.99 per month. WOW!’s broadband enabled phone service (including access to 911) may not be available if you lose power or your broadband connection. Home Phone is sold with 100 Minutes of long distance for all domestic long distance calls including calls to Canada. A per minute long distance rate applies once the 100 minutes is reached. 

Robocall Blocking

The Robocall Blocking feature automatically blocks calls that are deemed fraudulent, solicitous or SPAM, before they reach your Home Phone or Home Phone Plus services. If you do not want Robocall Blocking enabled with your service, please call us and we will be happy to assist you. For more information on Robocall Blocking, go to support here, and enter "Robocall" in the search bar.

Discounts

Prices may reflect a promotional discount off of current regular rates, which are subject to change at any time. Promotional discounts end after the promotion period, which is 12 months following service activation unless otherwise stated in the offer. Offers not valid with any other discount unless expressly approved in writing by WOW!. Offers and services subject to change without notice.

Money-Back Guarantee

For eligibility and terms of money-back guarantee, view WOW! Terms and Conditions.

Taxes & Fees Limitations

Prices exclude taxes, fees, and other charges (e.g., equipment, installation, service call, usage-based or separately billed charges, and cost recovery fees like the Sports Surcharge and Broadcast TV Fee). Offers and services, along with rates, equipment pricing, taxes, fees and other charges, which are subject to change during and after any promotion period.

AutoPay and Paperless Billing

Offer requires that you enroll in AutoPay and paperless billing. Failure to enroll in AutoPay will increase your monthly rate by $5. Failure to enroll in paperless billing (so that you receive paper statements) will result in a $3 per month Paper Statement Fee, but you may sign up for Paperless Statements within 3 months of installation after enrollment to not incur this fee. Fees are subject to change without notice.

Self-Installation of Services

If you have agreed to self-install equipment to be used in connection with WOW! services, you further agree that: (A) you will adhere to the self-installation requirements specified by WOW!, which will be provided to you, at WOW!’s discretion: (i) as written instructions included as part of the self-installation kit provided to Customer; and/or (ii) within an online, an email or other communication by WOW! to you. In this connection, you agree that WOW! may require that you provide to WOW! a valid email address (to receive communications from WOW!, including the self-installation instructions) and/or provide a telephone number so that a WOW! technician may assist in the installation process; and/or (iii) on WOW!’s website; and (B) WOW! has no responsibility for the condition, operation, functioning, compatibility, repair, maintenance or any other aspect of the equipment provided by you or others. You will be responsible for your customer provided equipment and any damages (to WOW! equipment, customer equipment or otherwise) that may be caused by you or otherwise result from your failure to adhere to the self-installation instructions; and (C) billing will begin when service is connected by WOW!, whether or not you have installed and activated the Service; and (D) your use of WOW! services is subject to WOW!’s terms of subscription, and acceptable use, network management and other policies that WOW! has implemented in connection with the services; and (E) installation and/or activation fees may apply. If you are unable for any reason to successfully install your equipment, please contact us and we will assist you in your installation, which may require an additional installation charge.

Modem Requirement

Modem available from WOW! for lease at $14.00 per month. Free modem lease promotional offer expires August 30, 2022. Regular rate of $14.00 per month after promotional term ends, or customer may provide their own modem.  Modem lease on 1.2 Gig included at no cost with a continuously maintained subscription to the available 1.2 Gig speed package, unless there is a service or service package change, at which time then current pricing and package offers apply. Services, service packages, pricing and terms may change. Equipment must be immediately returned to WOW! by customer if WOW! Internet service is disconnected for any reason. Certain WiFi services offered by WOW! requires wireless modem for $14/mo from WOW! or compatible customer-owned modem. 

Internet Speed Limitations

Internet speed reflects wired speeds that are provisioned up to the speed indicated. Internet speeds are not guaranteed and may vary by your equipment, number of users/devices, technical limits of Ethernet ports, and other factors outside of WOW!’s control (e.g., when using a 1 Gig Ethernet port, actual speed to a single device will be up to 940 Mbps over a wired connection). WiFi connection speeds are also subject to limitation of WiFi network protocols and the capability of the device on the network. Internet use and speeds subject to WOW's! acceptable use and network management practices and may be restricted when network usage is heavy or otherwise exceeds normal use. 500 Mbps, 1 Gig and 1.2 Gig not available in some areas. WiFi connection speeds are also subject to limitation of WiFi network protocols and the capability of the device on the network. WOW! Whole-Home WiFi uses equipment that can support wireless and wired speeds that vary depending on the specific device type and other operating conditions. 1 Gig and 1.2 Gig speeds may require a direct Ethernet connection (and supported equipment) to support maximum Internet speed.

Streaming TV

If you use your WOW! Internet service to access video programming or other content (“Streaming TV”), you agree and understand that Streaming TV providers are third parties not affiliated with WOW!, and may require additional subscription and/or payments to access, and may be subject to their own terms, conditions and policies. You understand and agree that WOW! is not responsible for your access to or use of such third-party Streaming Services, including their subscription or payment requirements, their content, terms and policies, or any other aspect of the third party Streaming TV, or for the use, storage or disclosure of information that you provide to a such a third party. You assume all risks associated with such third party Streaming TV.

Phone Service Availability Limitation

Unless you provide backup battery power, WOW!’s broadband enabled phone service (including access to 911) may not be available if you lose power or your broadband connection. For certain WOW! phone service modems, new residential customers may purchase a battery backup from WOW!, which will provide power to the WOW! modem for a limited period of time in the event of a power outage. Home Phone is sold with 100 minutes of long distance plan for all domestic long distance calls including calls to Canada. A per minute long distance rate applies once the 100 minutes is reached.

 

Other terms and restrictions apply. See WOW!’s terms and conditions or call WOW! for further information regarding services and offers. If you contact us and provide us with a phone number or email address, you agree that we may call, text or email you, which might include autodialed calls and texts, and/or pre-recorded or artificial voice messages.

 

 

High-Speed Data

Stay connected for an affordable price.

INTERNET 50

$9.99/mo
With enrollment in AutoPay & paperless billing. Other terms apply.

Your favorite channels, low prices, no contracts or hidden fees.

Pair WOW! Internet with a Streaming TV subscription*


*YouTube TV, Fubo, Sling TV, Philo (streaming service providers are not affiliated with WOW!). Requires separate subscription to streaming service and agreement to streaming service terms and policies, which are subject to change by the streaming service provider. WOW! is not responsible for streaming services or their contents. See Streaming Service provider Terms and Conditions.

 

 

INTERNET ASSISTANCE DURING COVID-19

Keeping Households Connected with the Affordable Connectivity Program

The Affordable Connectivity Program is a temporary, government-funded program to help eligible Americans pay for Internet services during the ongoing COVID-19 pandemic. We are happy to say that WOW! is a proud participant in this federal initiative. This program provides discounted broadband services to all qualifying customers — new and existing. Let’s help you get some pandemic peace of mind.

 

The WOW! Experience

We are committed to providing excellent service and creating a stress-free experience for our customers.

NO CONTRACTS

NEXT-DAY INSTALLATION AVAILABLE

30-DAY MONEY-BACK GUARANTEE

AWARD-WINNING CUSTOMER SERVICE

DESIGNED FOR ANY HOME

Setup your Internet with Whole-Home WiFi.

WOW! Whole-Home WiFi uses multiple access points and technology to cover every nook and cranny of your home in powerful and reliable WiFi. Deliver a consistently strong signal everywhere you need it.

 

I have been a WOW! customer since July of 2005, and I have to say I have been nothing less than thrilled with my service for all these years. I have only experienced a handful of outages (if that), and every time I call Customer Service, the representatives are so polite and helpful. They really go out of their way to make me feel like I really matter as a customer, and they are always willing to work with me on billing to make sure I am getting the best possible price. I just got off the phone with Sandra, and she couldn't have been lovelier. She was polite, attentive and extremely helpful. At one point a year ago, I thought about switching to AT&T U-verse. One call to WOW! customer service changed my mind. The gentleman I spoke to spent a good deal of his time working with me on a solution to give me exactly what I wanted at a price significantly cheaper than AT&T. I even switched my phone to WOW! because of him. I definitely made the right decision to stick with WOW!. Thank you so much for your continued attention to detail and intense focus on QUALITY customer service. It's truly refreshing.  P.S. I convinced my parents to switch to WOW! And many of my friends are ready to as soon as you move into their area!

Sarah K, Cleveland, Ohio

Up your Internet game with WOW!

Plan:  Internet 200

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