How can I block a specific number or anonymous callers in CommPortal?

What You Are Experiencing
You are receiving repeated unwanted calls from a known number or from callers with no caller ID and want to prevent those calls from reaching your phone or voicemail.

How to Fix This
Option A: Block a Specific Number

1. Log in to https://phone.wowforbusiness.com.
2. Click Open Call Manager.
3. On the right side, click the Advanced Settings arrow.
4. Click Reject Selected.
5. Click the list option to open the Selective Call Rejection Screening List.
6. Enter the 10-digit phone number you want to block and click Add New.
7. Click OK, then Apply.

Blocked callers receive a rejection message and are not sent to your voicemail.

Shortcut Codes
Selective Call Rejection
To Enable Dial *60
To Disable Dial *80

Option B: Block All Anonymous or Unknown Callers

1. From the Call Manager screen, click Advanced Settings.
2. Click Anonymous Callers to toggle it on.
3. Click Apply.

Anonymous callers will be rejected without being sent to voicemail.

Shortcut Codes
Anonymous Call Rejection
To Enable Dial *77
To Disable Dial *87

TIP: You can maintain a block list of up to several numbers through CommPortal.
If you need to remove a number later, go back to Reject Selected, click the list, hover over the number, and click X to remove it.

Contact us if:
You need to block international numbers or number patterns rather than specific 10-digit numbers.
Blocking is not taking effect after applying the settings.
You need call blocking applied at the business group level rather than an individual line.