Where can I find the WOW! Ready guide for property managers?

WOW! Ready Guide for Property Managers

WOW! Ready is a WiFi solution designed to make move-ins, move-outs, and daily connectivity simple for property teams and residents. Property managers use the eero Insight Property Manager Portal to view network status, manage resident transitions, and access support.

For full step-by-step instructions, including how to log into the portal, assign WiFi to new residents, manage network ownership, use the IoT SSID, and contact support, please refer to the complete WOW! Ready Guide for Property Managers.

View the full guide (PDF): WOW! Ready Guide for Property Managers

The guide includes the following major sections:

What is WOW! Ready?:  A high-level overview of the service, including move-in ready internet, optimized performance, and smart-building WiFi capabilities. Accessing the Property Manager Portal:  How to receive an invitation, log in, and navigate the portal home screen.

List of Accessible Communities:  Where to view all communities you are authorized to manage. Community Settings: How to adjust settings that apply across the entire property, including the IoT SSID and PMS integrations.

WiFi Network Details: An explanation of network statuses, connectivity indicators, and how to view network statistics.

Managing Resident Transitions: Step-by-step instructions for move-ins, move-outs, sending activation emails, and resetting networks.

Contacting Support: How to reach WOW! MDU Support or your Account Manager, plus details required when opening a support request.

If you need help accessing the portal, updating property representatives, or onboarding new communities, please reach out to your WOW! Account Manager.