Each device on your internet connection shares bandwidth. The more devices, the more your speed is divided up and the slower the speed for each device. For best results, check how many users and devices are on your connection and what they are doing. Activities that use the largest amount of bandwidth are streaming video or music, online gaming, video chatting, and downloading large files. In addition, avoid running programs in the background that use up bandwidth.
If you cannot resolve your internet connection problems, please contact us for additional support.