How do multiple users affect my Internet & WiFi speed and streaming TV service?
Each device on your internet connection shares bandwidth. The more devices, the more your speed is divided up and the slower the speed for each device.
For best results: Check how many users and devices are on your connection and what they are doing.
Activities that use the largest amount of bandwidth are:
- streaming content
- online gaming
- video chatting
- downloading large files.
In addition, avoid running programs in the background that use up bandwidth.
Need Help Improving Your Performance?
Learn about speed test results and troubleshooting
Optimize your WiFi if you’re testing on a WiFi-connected device.
Upgrade to a higher speed to keep pace with your usage
Contact an agent to upgrade your speed.
If you cannot resolve your internet connection problems, please contact us for additional support.