WOW! charges a fee to send paper statements to encourage our customers to help us protect the environment by going paperless. WOW! has always been committed to conserving natural resources. Now, we are asking for your help, as we are making an effort to significantly decrease our dependency on paper. We believe with your help we can get there. You can avoid this charge by switching to Paperless Billing. Just visit the Billing Center section of My Account to sign up.