How and when do I transfer my WOW! service to a new home?

It's easy to stay connected with the things you love!
Contact WOW! at 877-MOVE-WOW as early as possible in your move process to ensure a smooth transition.

Learn more by visiting our Moving page.

1 - Confirm that WOW! services are available at your new location. You can check service availability here.

2 - Contact us to schedule a date and time for a technician to activate WOW! at the new address.

• If you choose a professional installation the technician will set up the equipment for you at the new address.
• If you choose a self-installation, you can set up your equipment at your convivence. If any services are upgraded that require new equipment the technician will drop off a self-installation kit with equipment and instructions for how to install it.

3 - Pack Your Equipment: Pack your WOW! equipment and take it with you.

4 - Activate Your Services: Depending on the installation method you chose, you can either connect your equipment once the technician has completed the outside work via a self-installation kit or the technician can connect and install your equipment for you via a professional installation.

If your moving date changes, don't worry! We can adjust your installation date accordingly.