Management Team

Teresa Elder

Teresa Elder

Leader, Advocate, Entrepreneur

Chief Executive Officer

These are exciting times for WOW!, helping customers and businesses link to the world through communications, information and entertainment. Every day, I am energized by our team’s entrepreneurial spirit and commitment to delighting every customer, every time. Our combination of technological leadership, customer focus, and a workplace culture that values all employees, positions us as a leader in the industry – creating new businesses and bringing people together like no other.

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Teresa Elder is Chief Executive Officer of WOW!, the sixth largest cable company in the U.S., reaching more than 3.0 million households and businesses across 19 markets, and an industry leader in  providing one of the fastest Internet services and best-in-class customer experiences.

For more than 20 years, Teresa has grown companies into billion-dollar enterprises, while building strong teams with a passion for delivering exceptional customer service. She is a veteran of the telecom, wireless and cable industries, having led some of the world’s top companies in the U.S. and Europe, including Vodafone Ireland, Clearwire (now Sprint), AT&T Broadband and MediaOne (now Comcast), and AirTouch (now Verizon).

Teresa is committed to her community and to improving the quality of life for others. She serves on multiple boards, including as a trustee for the Cystic Fibrosis Foundation, chair of the Stanford Graduate School of Business Management Board and member of the board of advisors for the Markkula Center for Applied Ethics.

Cash Hagen

Cash Hagen

Father, Marine, Visionary

Chief Operating Officer

Like no other team I have seen before, the WOW! team understands what it takes to deliver the type of experience our customers and employees want and deserve. From bottom to top, every employee prides themselves on serving others- internally and externally, with respect and integrity. That's WOW!

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Cash joined the WOW! team in January 2008 as Chief Technology Officer. In his capacity as CTO, Cash has led the company’s network and infrastructure design efforts that have enabled WOW! to deliver a quality customer experience which has resulted in numerous awards and recognition. In partnership with key technology vendors, Cash has brought innovative products such as WOW! Ultra, WOW! Sw!vel and 1 Gig Internet to life for the company’s customers.

Cash was promoted to Chief Operating Officer in September 2016. In addition to maintaining his responsibilities for Engineering and IT/Applications Development, Cash also has oversight for Field and Corporate Operations.

Prior to joining WOW!, Cash served in a number of leadership positions at Nortel, BigBand Networks, ADC Telecommunications, Antec, and Cox Communications. He is a graduate of Lindenwood University and received his MBA from Benedictine University. Cash is a proud and active Marine Corps veteran.

Rich Fish

Rich Fish

Family Man, Dog Lover, Teammate

Chief Financial Officer

The WOW! culture is special. Everyone is absolutely committed to the objective of providing excellent customer service and living up to our core values of Respect, Integrity, Accountability and Servanthood. WOW! truly is a unique place where living those values, for both our customers and employees, is not the exception but the rule.

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Rich joined the WOW! team in January 2013 as Chief Financial Officer and brings almost 20 years experience in various financial, operational and business development leadership positions in the telecommunications industry to WOW!.

Prior to joining WOW!, Rich served as the Executive Vice President & Chief Financial Officer at ITC^DeltaCom where he was responsible for all finance, accounting and treasury related functions. Prior to ITC^DeltaCom, Rich was the Chief Financial Officer at ICG Communications and served in various financial and operating leadership positions with AT&T and Teleport Communications Group.

Rich began his career with Arthur Andersen, received his undergraduate degree from the University of Nebraska and is a Certified Public Accountant.

 

Nancy McGee

Nancy McGee

Outdoor Enthusiast, Team Player, Mentor

Chief Marketing and Sales Officer

At WOW! we’re passionate about creating products and services that you can enjoy and depend on.  We want to be the first company that comes to mind when you think about exceptional service, great value, and people who genuinely care about serving you and solving your problems.  I love being a part of a team where everyone shares a commitment to our customers, and to each other too. That’s WOW!.

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As Chief Marketing and Sales Officer, Nancy McGee has overall responsibility for all marketing and sales initiatives and activities at WOW!.

Nancy has over 25 years experience guiding and motivating teams to serve customers and develop new markets and products in the telecom, cable and entertainment sectors.  She held marketing leadership positions at MediaOne, AT&T Broadband, Adelphia Communications and Starz Entertainment.  

Nancy has BSBA and MBA degrees from the University of Denver.  She is an adjunct faculty member and has taught graduate marketing courses in their MBA and MS Marketing programs and she serves on the Marketing Executive Advisory Board.

Nancy is also on the board at Maria Droste Counseling Center, which provides mental health counseling and support services to kids and families from low-income households.

David Brunick

David Brunick

Listener, Performance Coach, Change Agent

Chief Human Resources Officer

I am passionate about helping people thrive, as individuals and as members of our WOW! team. It’s exciting to be a part of a company that understands how its people are at the heart of delivering great customer experiences and successful business results. I am both excited and humbled to be a part of the WOW! team, continuously learning and innovating to improve what we do and how we do it.

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As Chief Human Resources Officer for WOW!, David brings over 30 years of experience transforming Human Resources functions to be strategic drivers for business performance through top talent who are valued, well trained, and recognized for the work they do to make an organization thrive.  He is a veteran of the telecom, wireless and cable industries, having been the top HR executive in organizations like MediaOne (now Comcast) and Adelphia (now Comcast and Time Warner).

David attended the University of Colorado where he earned a Bachelor degree in Business and a Master degree in Management and Organizational Development.  David also received a Doctor of Behavioral Health degree from Arizona State University. 

David is committed to his community, with a focus on improving mental health of people in Colorado. He serves on the board of directors of Maria Droste Counseling, a mental health agency in Denver.  

Cathy Kuo

Cathy Kuo

Mom, Karaoke Fan, Optimist

Executive Vice President, Strategy & Engagement

As a consumer, I know how great it feels when I’ve made a purchase or received a service that absolutely exceeded my expectations. At WOW!, we aspire to delight our customers the way we ourselves would love to be delighted. It’s really that simple, and it feels even better when you’re on the giving end. That’s WOW!.

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Cathy began her career at WOW! in December 2001. As Chief Marketing Officer, she oversaw the company’s branding, marketing communications, pricing and product strategy efforts that resulted in industry leading customer growth during her tenure. In 2014, she assumed the role of Chief Operating Officer with responsibilities that included Field Operations, Customer Care, Program Management, Human Resources and Business Services.

Today, Cathy is the Executive Vice President of Strategy & Engagement where she is accountable for articulating WOW!’s strategic roadmap and driving performance through employee engagement. She is passionate about continuing to develop WOW!’s culture in creating an environment where all team members have the opportunity to thrive.

Prior to joining WOW!, Cathy held marketing positions of increasing responsibility at AT&T Broadband and its predecessor company, TCI. Before entering the telecommunications industry in 1997, Cathy spent a number of years in brand management at The Quaker Oats Company and retail merchandising at Duty Free Shoppers. She is a past board member of the American Cable Association and Hunger Free Colorado. Cathy holds a degree in Business Economics from Brown University. As a karaoke fan, her go-to playlist includes “Don’t Stop Believin’” and “Lucky”.

Craig Martin

Craig Martin

Inquisitive Guy, Problem Solver, Participant

General Counsel

The ‘fuel’ that drives WOW! is its culture - a culture that is characterized by courage, teamwork and a singular focus on ‘delighting’ the customer. Being a part of such an organization gives meaning to the phrase ‘the whole is greater than the sum of the parts’.

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As General Counsel and Secretary for WOW!, Craig is responsible for all legal and regulatory affairs. Craig has provided legal services to the cable industry throughout the nation for almost twenty years. His services range from franchise relationships to local, state (public utility commission), and federal (FCC) regulatory compliance. His professional background also includes extensive experience in mergers and acquisitions, commercial transactions, and securities law.

Prior to joining WOW!, Craig served for over ten years as the Chief Operating Officer of a law firm with over 100 attorneys.His responsibilities there included strategic planning, financial budgeting, reporting and analysis, marketing of legal services, recruitment of attorneys and staff, and all aspects of human resources.

Craig received his B.A. from Amherst College, where he graduated cum laude, and M.Sc. from Trinity College, Dublin, and a J.D. from the University of Notre Dame, where he was an editor of the Notre Dame Law Review.