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helpful tips
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Remotes
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Grid Guide Button
Miss the old on-screen grid guide format? Press the red
GRID
button on your remote to change the Smart Menu guide to the grid layout. Press the
GRID
button again to return to the Smart Menu layout.
Watch Video
Using Parental Controls
ULTRA has many parental control options. Go to the Settings category and find Parental Controls to activate the settings. For added flexibility, there are two types of ratings controls: TV and Movie. Make sure to adjust each to the desired level for your home. Remember to set parental controls for each Media Player individually.
Watch Video
Zoom Button
Press the
ZOOM
button on the remote to alternate between the Mini TV display and full-screen TV, anywhere in the Smart Menu. This acts like an
EXIT
button on other remotes, allowing you to exit the Smart Menu to return to full-screen TV.
Menu Button
From wherever you are in the Smart Menu, pressing
MENU
returns you back one step at a time through the levels of the menu back to the Category Cards. Press
MENU
twice to go directly to TV Channels category.
Manage Your TV Online
Your ULTRA experience isn't limited to your TV! From the
WOW! Customer Homepage: wowway.net
you can easily manage your recordings, search TV listings, and set up apps. Check it out by logging onto the
WOW! Customer Homepage: wowway.net
, selecting ‘TV' then ‘Manage My TV.'
Manage My TV
Viewing Future Programs
You can view TV listings up to two weeks in advance with your remote. If you are in one of the TV Categories and want to view shows in the future, press the
NEXT
button to jump forward a half hour or
SKIP
to move forward an entire day. Want to go back in time? Press the
BACK
button to go back a half hour or
REPLAY
to go back an entire day.
Watch Video
VOD Category Tip
In the Smart Menu, layers of content are organized more like folders on your computer than your typical TV guide. Some categories, like
VOD
, have subcategories. Scroll horizontally through these subcategories to view more programming displayed in a vertical list. When in a subcategory, press
MENU
on your remote control to go up one level, or exit the menu by pressing
ZOOM
on your remote control.
HomeConnect
Learn more about HomeConnect and the approved DLNA® servers by logging onto the
WOW! Customer Homepage
, selecting ‘TV' then ‘Manage My TV.' From there, go to ‘TV Apps' and find the HomeConnect app.
Manage My TV
Flip Bar Tip
Pressing
CLEAR
on your remote control lets you exit the flip bar. It can also be used to dismiss the Caller ID to TV flip bar, so you can pause a show and take an incoming call. First press
CLEAR
to remove the Caller ID flip bar, and then press
PAUSE
so you don't miss any of your show when you answer the call.
Watch Video
Deleting a Recording in the Recorded TV Category
When viewing the list of recorded shows in the Recorded TV category, you can easily delete a recording by bring the program in focus that you want to delete and then pressing the CLEAR button on the bottom of your remote control.
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