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Internet 2 Gig

FIBER 3 gig Offer Terms

No extra equipment needed

Fiber 1 Gig 

Fiber Internet 1 Gig: Serviceability Modal

Learn More - Internet 100Mbps Fiber

Fiber 3 Gig + YouTube TV 

Download speeds up to 2 Gig

Upload speeds up to __20 Mbps__

Upload speeds up to 20 Mbps

Learn More - Internet 5Gig FIber 

Upload speeds up to __50 Mbps__

Upload speeds up to 50 Mbps

Internet 1.2 Gig: Buy Now

__Upload and download speeds up to 500 Mbps__

15+ simultaneous activities to play and work on your terms, without limits

Internet 2 Gig (Price Lock)

Internet 2 Gig 

FIBER 100Mbps Offer Terms

No data caps

Internet 1 Gig + YouTube TV 

Fiber 1 Gig + YouTube TV 

Working from home, small businesses run from home, large families with heavy usage

Simultaneous streaming, frictionless livestreaming

Internet 2 Gig: Buy Now 

A couple of devices

Download speeds up to __600 Mbps__

Download speeds up to 600 Mbps

Download speeds up to 200 Mbps

FIBER Internet 1 Gig | View Offer Terms BUTTON

Fiber 5 Gig + YouTube TV 

Download speeds up to __1.2 Gig__

Download speeds up to 1.2 Gig

Scroll, stream and play like there's no tomorrow.

FREE unlimited data

Active, mid-sized families with moderate usage, working from home

Internet 1 Gig Symmetrical + YouTube TV 

Learn More - Internet 1Gig

Or use your own

WiFi Modem included

Internet | See All Topics >

Internet 2 Gig + YouTube TV

Internet 300 (mid-michigan) [promotional]

Internet 300 Mbps

Easy set-up on any smart TV or device

Keep the whole family entertained with the best sports, news, and entertainment on TV.

Unlimited Entertainment

Our fastest speed, plus 100+ channels of live sports, news, and entertainment

Unlimited Access

Everything live TV should be

Do everything at once, plus 100+ channels of live sports, news, and entertainment

Do it all, at once, any time of day, without limits, including serious gaming and HD video streaming

Exceptional service

Perfect for a connected family, plus 100+ channels of live sports, news, and entertainment

Anytime connectivity, plus 100+ channels of live sports, news, and entertainment

Best for larger households, heavy online activity, simultaneous usage on many devices, smart homes, 4K video streaming and serious gaming

Extreme speed

Best for HD video streams,  smart homes, video calls, casual gaming, individuals working from home, households of 4+

Best for HD video streams, smart homes, video calls, casual gaming, individuals working from home, households of 4+


Active Households

Best for heavy online usage, HD and 4K video streaming, smart homes, video calling, online gaming, larger families, multiple individuals working from home

Exceptional connectivity

Symmetrical upload/download speeds are best for larger households with heavy online activity, simultaneous usage on many devices, smart-homes, 4K video streaming, serious gaming.

Internet 2 Gig Powers the super-connected lifestyle. Multi-player gaming, simultaneous 8K video streaming, frictionless livestreaming, super-fast downloads and large file uploads

Unlimited access

Best for surfing, shopping, streaming, social media, casual gaming, smaller families or individuals

Upgraded connectivity

Internet 1.2 Gig

Internet 1 Gig Symmetrical (Price Lock)

Internet 1 Gig Symmetrical 

There are 3 important parts of a self-installation:

What happens during a Self-Installation? 

What are the WOW! Mail server settings? 

There are 3 important parts of a professional installation:


What happens during a Professional Installation? 

What are WOW!'s Network Management Practices? 

What should I do if I can't connect to the Internet or my modem isn't working? 

What is download speed? Upload speed?

Why do ads display in my WOW! Mail? 

Installation charges are based on the type of installation you choose. Once your services have been installed, your WOW! billing will begin on your installation date.


What are the charges associated with my install and when does billing start?

What happens if my equipment is lost/stolen/damaged? 

Where can I find self-installation instructions for Internet, Whole-Home WiFi and WOW! tv+ service? 

Good for web browsing, email, social media, or remote learning

Value connectivity

Internet 50

Internet 200

Internet 100

HSD_TV+ Internet 1.2 Gig

Fiber 500 

Fiber 5 Gig 

Fiber 3 Gig 

Fiber 100 

Where can I find a user guide for my modem or Internet service?

How can I test my Internet speed or check the quality of my connection?

What are Broadband Labels?

Can I change the Spam settings so fewer emails are tagged as Spam?

Does WOW! endorse any of the advertisers presenting location-based advertising?

How do I add, change or delete Address book Entries in WOW! Mail?

How do I find my IP Address?

Can I use my own modem?

To opt out of Location-Based Advertising Login to the WOW! [Online Account Manager](https://login.wowway.com/:target=_blank), select "Preferences" from the menu bar, select "I do not want to receive location-based advertising" and click "Save Preferences."


How do I opt out of Location-Based Advertising?

Family Profiles allows you to associate connected devices on your network to specific users within your home. Each device can only be added to one profile, so shared devices like the family room TV will need to be associated with a single user or profile.


How do I manage devices in Family Profiles?

Do I need my own router to provide Wi-Fi capabilities?

Where can I find a user guide for my Email service?

How does location-based advertising work?

What should I do if I have issues connecting to a VPN?

Where can I find a user guide for my Whole-Home WiFi service and equipment?

How do I export contacts from WOW! Mail?

How do I delete messages from my WOW! Mail account?

To manually pause the Internet within Family Profiles, you must first create a profile for a user and associate devices with their profile. Pausing can be done to entire profiles, not individual devices. If you'd like to pause the Internet for an individual device, simply create a one-device profile for the device in question.


How do I pause a device on my network?

How long are messages kept in my Inbox, Junk and Trash folders?

You can create a guest network for visitors to your home. To get started on creating a guest network, take the following steps:


How do I share my eero network with guests?

To get started, you’ll first need to create profiles for the members of your household:


How do I create Family Profiles?

For a separate monthly charge, WOW! offers an optional Service Protection Plan for most residential customers who subscribe to WOW! services. The Plan is a maintenance program that maintains and repairs the inside cable, data and telephone wiring in a customer's home that is used to provide the WOW! services:

View the full plan details [here](/support/service-protection-plan).

What's the best way to maintain my WOW! services?

Does WOW! sell information to the advertisers presenting location-based advertising?

How will multiple users affect my Internet & WIFi speed and streaming TV service?

Why does the Monthly Price on the Broadband Label not always match the monthly Internet price advertised?

Internet Help