I would like to commend your customer service agent Jade (operator) on a job well done 7 June 11. I received a nice offer to change to a competitor and asked Jade to sell me on staying with WOW!. She did an excellent job of selling the product as well as ...

I would like to commend your customer service agent Jade (operator) on a job well done 7 June 11. I received a nice offer to change to a competitor and asked Jade to sell me on staying with WOW!. She did an excellent job of selling the product as well as highlighting the savings I would benefit from purchasing a service bundle. She kept a loyal customer from going to the competition, all while having a friendly demeanor and a "can do" attitude. She is to be praised for a job very well done! In general, customer service in all areas of life has declined so it is nice to have a great experience with your agent! Keep up the good work and please bring back the FOX SOCCER CHANNEL!!