What should I do if channels are missing from my lineup?

If you are missing channels from your lineup that you normally receive, please:

  1. Verify if the channel has been removed by checking our channel changes and updates page here.

  2. Verify that the channel is in your package by viewing channel lineups here.

  3. Verify whether the channels has been blocked within your parental controls within Settings. See details on Parental Controls here.

If the missing channel is not a part of a change or if you have additional question, please contact us.