How do I reset the language on my WOW! tv+ set top box?

If the language settings on your WOW! tv+ set top box have accidentally changed and you cannot understand the current language, These instructions will walk you through the precise button presses required to restore default settings and resolve the language issue.

If the language settings on your WOW! tv+ set top box have accidentally changed and you cannot understand the current language, These instructions will walk you through the precise button presses required to restore default settings and resolve the language issue.

Important Notes

Wait Time: Allow 5 seconds between each step to ensure the set top box registers the button press. • Remote Control: Use the remote control that came with your set top box.

Identify Your WOW! tv+ Set Top Box Brand
Identify your set top box brand and follow the applicable instructions below:

• If the front of the set top box has a power button and led lights for Power, IR, and Network indicators, follow the steps for SDMC Set Top Box.
• If the side of the set top box has two buttons, one for power and one for Bluetooth, follow the steps for Technicolor Set Top Box.

SDMC Set Top Box

1 - Open Settings Menu: • Press the Gear icon (Settings) on your remote.

2 - Navigate to Device Preferences: • Press the Down Arrow button on the remote 4 times. This selects Device Preferences. • Press the OK button.

3 - Select the First Option (About): • Press the Down Arrow button once. This selects the About. • Press the OK button.

4 - Navigate to Language Settings: • Press the Down Arrow button 3 times. This selects Language. • Press the OK button.

5 - Choose Preferred Language: • Press the Up/Down Arrow buttons to navigate through the list of available languages. • Highlight your preferred language (you may need to recognize the language by its script or characters). • Press the OK button to select your preferred language.

6 - Confirm Language Change: • The set top box will now display the selected language. If the change is not reflected immediately, navigate back to the about section (step 3) and select the Language Settings, complete the remaining steps.

Technicolor Set Top Box

1 - Open Home Menu: • Press the Home button on your remote.

2 - Access Settings Menu: • Press the Up Arrow button once. • Press the Right Arrow button once to highlight the Settings in the current language. • Press the OK button.

3 - Navigate to Device Preferences: • Press the Down Arrow button on the remote 4 times. This selects Device Preferences, in the current language. • Press the OK button.

4 - Select Language Settings: • Press the Down Arrow button 2 times. This selects Language in the current language • Press the OK button.

5 - Choose Preferred Language: • Press the Up/Down Arrow buttons to navigate through the list of available languages. • Highlight your preferred language (you may need to recognize the language by its script or characters). • Press the OK button to select your preferred language.

6 - Confirm Language Change: • The set top box will now display the selected language. If the change is not reflected immediately, navigate back to the Device Preferences section (step 3) and select the Language Setting, complete the remaining steps.