If you have ordered a Pay-Per-View movie or event in advance and decide that you no longer want to view that movie or event, follow these steps to cancel the Pay-Per-View content. If the movie or event has already started, you cannot cancel your order.
How To Cancel a Pay-Per-View Order for WOW! Original or ULTRA TV:
- Press the Settings button on the remote control twice to access the General Settings menu
- Select the PPV: Purchases option using the up, down, and select buttons on the remote control
- Select the Pending option using the up, down, and select buttons on the remote control
- Select the content that you wish to cancel using the up, down, and select buttons on the remote control
- Press the yellow A button on the remote control to confirm cancellation
- Press the Exit button on the remote control to resume watching TV
Note for WOW! tv+ users: Pay-Per-View is not a function with WOW! tv+. Instead, refer to Video OnDemand programming.