If you are receiving an invalid username or password error, make sure you are using your full email address. If you are entering your full email address and still getting an error, you can attempt to reset your password by clicking on the "Forgot Your Password?" link. This link is located below the "Username" and "Password" fields. To reset the password, you will either need your phone number and zip code to send an email to your primary contact email or you will need to know the answer to your security question.
If this does not work or you have any questions, please contact us.