How can I view my call records?

To access your Call Records, please visit My Account, WOW!'s Online Account Manager.

  • Click on the "Billing" drop-down and select "Statements."
  • To access a PDF copy of your statement, click on the "PDF Statement" link.

You will be required to have an email on file 30 days before you will have access to the Call Records. Once your email has been on file for 30 days, you can have a verification email sent to your contact email to complete the registration to access the Call Records. Click on the web address in the email and follow on-screen instructions to complete the extra layer of security verification.

About Accessing My Account Online

  • To log in you will need the email you selected as your Login Email and your password.
  • If you've forgotten either one of those, you can get help on the login page.
  • To register for online account access, you will need the last 4 digits of your account number, the account holder's last name and the service zip code.