WOW! Moments

What's Your Story?

What is a WOW! Moment?

A WOW! Moment is an unexpected act of courtesy and kindness. Sometimes the moment can represent a large gesture, but more often than not it’s the little things that can make you smile or brighten your day. At WOW!, we strive to create these WOW! Moments for anyone we might encounter in the communities we serve. It’s part of our company culture. And we do it not just because it’s good business, but because we are committed to doing our part to make a positive difference in the lives that we touch.

Winifred G

Clinton Township, Michigan

I recently bought a new HDTV and was advised to update the cable box to a HD model. I called WOW! on Monday and scheduled a technician to come to my home on Tuesday between 12:00-4:00 pm. John was at my door at exactly 12:00. He proceeded to switch the boxes and when the signal was not as strong as it should have been he investigated all of my cable hookups until he located the problem. I think he went above and beyond what I asked of him and he was pleasant and informed me of each step that he took to make my reception better.I really appreciate his kindness and commend WOW! for having such a well trained and courteous employee. This experience surely made my day! Thanks, John!

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