WOW! Moments

What's Your Story?

What is a WOW! Moment?

A WOW! Moment is an unexpected act of courtesy and kindness. Sometimes the moment can represent a large gesture, but more often than not it’s the little things that can make you smile or brighten your day. At WOW!, we strive to create these WOW! Moments for anyone we might encounter in the communities we serve. It’s part of our company culture. And we do it not just because it’s good business, but because we are committed to doing our part to make a positive difference in the lives that we touch.

Richard Wilson

Evansville, Indiana
About three months ago my high-speed Internet was so slow it was essentially not working for at least one week. I thought the problem was with WOW!. I was really bummed out over my non-connection to the Internet that I was paying for.    I was gone when the service guy came, and he told my wife that I had substituted a TV monitor (a great 32" 1080p Sony XBR) for my original computer monitor (this made it work both as a computer monitor and a TV), but I had failed to notify WOW! of this change, and my cable connection was not set up for both TV and computer.    He added a TV adapter for this cable feed to our outside box, plus he found several Internet/TV coax cables that I had added that he said were inferior, which were keeping my signal from being optimized, and he changed those out with ones from WOW! as well.    When I got back home my Internet connection was really fast, plus my TV signal was great as well.  Here was a guy who really knew his stuff.  Now I am really pleased with my great service from WOW!

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