WOW! Moments

What's Your Story?

What is a WOW! Moment?

A WOW! Moment is an unexpected act of courtesy and kindness. Sometimes the moment can represent a large gesture, but more often than not it’s the little things that can make you smile or brighten your day. At WOW!, we strive to create these WOW! Moments for anyone we might encounter in the communities we serve. It’s part of our company culture. And we do it not just because it’s good business, but because we are committed to doing our part to make a positive difference in the lives that we touch.

Paul Candela

Clinton Township, Michigan

I accidently cut the WOW! cable going to my house last Saturday night. The kids came running out screaming "you cut the cable...". WOW! repaired it quickly Monday morning by which I was very impressed. However, the initial repair was just to make the connection, not burry the cable so since Monday night I've been thinking to myself " I have to burry the cable which I've dreaded because I've had commitments every night". Tonight I went out to burry it and found it already done - by WOW!. I cannot tell you how happy and elated I was. Thanks AGAIN for awesome service. As a business owner I'm always looking at how companies handle customer service. I consider WOW!'s customer service the best of any product or service provider.

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