WOW! Moments

What's Your Story?

What is a WOW! Moment?

A WOW! Moment is an unexpected act of courtesy and kindness. Sometimes the moment can represent a large gesture, but more often than not it’s the little things that can make you smile or brighten your day. At WOW!, we strive to create these WOW! Moments for anyone we might encounter in the communities we serve. It’s part of our company culture. And we do it not just because it’s good business, but because we are committed to doing our part to make a positive difference in the lives that we touch.

Lavonna Infusino

Glendale Hts, Illinois
Here's our WOW! moment: We decided to move electronic equipment around in our entertainment center this morning but I was worried about messing up our HDTV cable box if we shut down the power.  I placed a call to WOW!'s customer service and waited a few minutes on hold until Page came on the line.  She was knowledgeable, friendly and PATIENT!  She walked me through the procedure and even waited a few minutes for my husband to find a longer cable to connect the TV to the cable box.  Within 18 minutes Page had us up and running!  This is the second time I've written about our WOW! Moments - thanks to Page and WOW! for the great service!

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