WOW! Moments

What's Your Story?

What is a WOW! Moment?

A WOW! Moment is an unexpected act of courtesy and kindness. Sometimes the moment can represent a large gesture, but more often than not it’s the little things that can make you smile or brighten your day. At WOW!, we strive to create these WOW! Moments for anyone we might encounter in the communities we serve. It’s part of our company culture. And we do it not just because it’s good business, but because we are committed to doing our part to make a positive difference in the lives that we touch.

Vicki Stokes

Columbus, Ohio
After my installation tech took the time to replace my line because of water damage, unfortunately I still experienced problems with my On Demand service and had to place several calls to WOW. After about the fifth call, the rep said that he made notes on my account so that a tech would be dispatched the next time instead of everyone just rebooting my system. I appreciate his recognition and intervention right at a time when I was about to become discouraged about my service.

submit your WOW! moment

By submitting, I certify that I am 18 years of age or older, and agree that WideOpenWest Finance, LLC, has the right to use and publish my name and the accompanying testimonial statement in all media and types of advertising and promotion.