Sherry Zachary
Rochester Hills, Michigan
It was a Saturday morning and after my haircut I had about 2 hours of running around to do. I was getting into my car when I heard my name being called and saw my stylist running out of the store toward my car. In her hand she had my thermo-mug of ice water. I drink water all day long... and with two hours of errands in front of me, I was really grateful she took the time and made the effort to catch me... a small but unnecessary effort on her part was definitely a WOW! moment for me. Here's what made it really special - my mother-in-law passed 2+ years ago and we were quite close. The water mug I use belonged to her once upon a time and it is my little 'piece of her' that I carry with me. I'm sure Amy knew that I appreciated having my water mug returned, but I doubt she knew all the reasons why.
Sherry Zachary