WOW! Moments

What's Your Story?

What is a WOW! Moment?

A WOW! Moment is an unexpected act of courtesy and kindness. Sometimes the moment can represent a large gesture, but more often than not it’s the little things that can make you smile or brighten your day. At WOW!, we strive to create these WOW! Moments for anyone we might encounter in the communities we serve. It’s part of our company culture. And we do it not just because it’s good business, but because we are committed to doing our part to make a positive difference in the lives that we touch.

Paula Cooney

Fairview, Ohio
I have a love affair with WOW. Recently I had surgery and needed an appointment right away because I knew I would be laid up for awhile. Much to my delight I was able to secure a next day appointment! The service tech who came out was new and was having a hard time fixing my problem. He called a WOW associate who was there in 10 minutes to help out. His name was Scott. On his way out I mentioned to Scott that I was not able to watch DVD's since I switched television sets. I had been without the ability to watch my DVD for three months. Scott fixed the problem in two minutes. He truly is WOWably terrific. Thank you WOW!

submit your WOW! moment

By submitting, I certify that I am 18 years of age or older, and agree that WideOpenWest Finance, LLC, has the right to use and publish my name and the accompanying testimonial statement in all media and types of advertising and promotion.