WOW! Moments

What's Your Story?

What is a WOW! Moment?

A WOW! Moment is an unexpected act of courtesy and kindness. Sometimes the moment can represent a large gesture, but more often than not it’s the little things that can make you smile or brighten your day. At WOW!, we strive to create these WOW! Moments for anyone we might encounter in the communities we serve. It’s part of our company culture. And we do it not just because it’s good business, but because we are committed to doing our part to make a positive difference in the lives that we touch.

Pam Cutshaw

Dublin, Ohio
John showed up to work out some kinks in the new "digital converter" and we realized that my VCR's are virtually useless at this point.  Yes, I'm still old school and really didn't have it in my budget to pay an additional $10 per month for a DVR. John got on the phone to customer service and within a few minutes was able to get me set up for a DVR install for no more than a few pennies more a month added to my cable bill.   What started out as a very upsetting evening, turned into a win-win happy night. WOW! keeps a customer and I can still record my shows.  For me, John's exceptional customer service and problem solving ability was my WOW! moment!

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