WOW! Moments

What's Your Story?

What is a WOW! Moment?

A WOW! Moment is an unexpected act of courtesy and kindness. Sometimes the moment can represent a large gesture, but more often than not it’s the little things that can make you smile or brighten your day. At WOW!, we strive to create these WOW! Moments for anyone we might encounter in the communities we serve. It’s part of our company culture. And we do it not just because it’s good business, but because we are committed to doing our part to make a positive difference in the lives that we touch.

Nathan D.

Dearborn, Michigan
I am writing to tell you how impressed I was with Jay, the WOW! service technician who showed up at my house two days ago. Jay listened carefully while I explained the technical issues I had been having and then he got right to work. After a thorough inspection of my cable set-up, he was right back outside and up on a ladder doing who-knows-what in freezing cold weather. Jay came back in and made sure my HD signal was strong and clear. He showed me the new signal strength and then flipped through each channel to verify they were all functioning perfectly. Jay is to be commended for his high quality work and his commitment to customer satisfaction. He has definitely strengthened my loyalty to the WOW! experience.

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