WOW! Moments

What's Your Story?

What is a WOW! Moment?

A WOW! Moment is an unexpected act of courtesy and kindness. Sometimes the moment can represent a large gesture, but more often than not it’s the little things that can make you smile or brighten your day. At WOW!, we strive to create these WOW! Moments for anyone we might encounter in the communities we serve. It’s part of our company culture. And we do it not just because it’s good business, but because we are committed to doing our part to make a positive difference in the lives that we touch.

Kathleen W

North Olmstead, Ohio
On the morning of 7/9/10, a delivery truck drove by my home and took down my cable wires. I called WOW! to report the problem, and they told me a service technician would be sent out ASAP. Nguyen arrived within an hour. He was very courteous and professional. It started to rain extremely hard as soon as he climbed the ladder to install a new wire to my home. Even though he was delayed for about 20 minutes, he had a new drop line installed within an hour. I was very impressed with his dedication to get the job finished before I had to leave my home for a previously scheduled appointment. I'm so happy to have my cable, phone and internet working again. Thanks so much for a job well done.

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