WOW! Moments

What's Your Story?

What is a WOW! Moment?

A WOW! Moment is an unexpected act of courtesy and kindness. Sometimes the moment can represent a large gesture, but more often than not it’s the little things that can make you smile or brighten your day. At WOW!, we strive to create these WOW! Moments for anyone we might encounter in the communities we serve. It’s part of our company culture. And we do it not just because it’s good business, but because we are committed to doing our part to make a positive difference in the lives that we touch.

Judith Archambault

Eastpointe, Michigan
About 7 years ago my husband and I moved into another house. 2 houses over. We called WOW! to transfer our service. No problem except for the phone. Due to problems with our previous phone company WOW! could not hook up our phone. 3 weeks later I called WOW! and the service tech came out. I felt so bad for him because he had to hook up the phone line from the utility pole in our backyard. Weather was awful, windy and raining. In spite of it all he did his job. Hooked up the phone line but he was very wet even with his rain poncho on. Through it all he smiled, laughed and was so professional. He had 4 more stops to make after ours. WOW! has the best technicians and tech support. Always pleasant, patient and will always sove your problem with patience and dedication. Thank you WOW!.

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