WOW! Moments

What's Your Story?

What is a WOW! Moment?

A WOW! Moment is an unexpected act of courtesy and kindness. Sometimes the moment can represent a large gesture, but more often than not it’s the little things that can make you smile or brighten your day. At WOW!, we strive to create these WOW! Moments for anyone we might encounter in the communities we serve. It’s part of our company culture. And we do it not just because it’s good business, but because we are committed to doing our part to make a positive difference in the lives that we touch.

Jon Treat

Rochester Hills, Michigan
We have been WOW customers for six years now. The exceptional customer service really sets WOW apart. Just today we experienced that again. When WOW changed to the new billing platform, there was a mistake on our service and a significant rate increase. When I contacted Customer Service, Amanda was very apologetic. She corrected the error and included a discount for the trouble. Thanks Amanda!

submit your WOW! moment

By submitting, I certify that I am 18 years of age or older, and agree that WideOpenWest Finance, LLC, has the right to use and publish my name and the accompanying testimonial statement in all media and types of advertising and promotion.