Joel Graff
Arlington Heights, Illinois
After a number of issues with my service reminiscent of why I'd left Comcast, we found the best technician that thoughtfully helped us resolve our problems. His name was Jim. What a knowledgeable and resourceful man. He went above and beyond the call of duty to help resolve our issues. All service men should follow his example. He even offered to come over on his free time if needed. What dedication and resolve!