WOW! Moments

What's Your Story?

What is a WOW! Moment?

A WOW! Moment is an unexpected act of courtesy and kindness. Sometimes the moment can represent a large gesture, but more often than not it’s the little things that can make you smile or brighten your day. At WOW!, we strive to create these WOW! Moments for anyone we might encounter in the communities we serve. It’s part of our company culture. And we do it not just because it’s good business, but because we are committed to doing our part to make a positive difference in the lives that we touch.

Jill Sidoti

Des Plaines, Illinois
Just wanted to bring to your attention the great service I received from William this past week. He came to my house to install a new cable connection and a DVR. Running the line was challenging -- it had to go a long way from the connection box to my living room, including through my crawlspace. He did a great job explaining where he was going to run the line and showing me where he needed to drill and getting my ok before he did anything. Then he had trouble with the DVR and actually took time to go get a new device and come back the same day to finish the job. And he made sure I knew how to use it before he left. He really took the time to do the job right and make sure I got what I needed. This is why I continue to be a WOW! customer.

submit your WOW! moment

By submitting, I certify that I am 18 years of age or older, and agree that WideOpenWest Finance, LLC, has the right to use and publish my name and the accompanying testimonial statement in all media and types of advertising and promotion.