WOW! Moments

What's Your Story?

What is a WOW! Moment?

A WOW! Moment is an unexpected act of courtesy and kindness. Sometimes the moment can represent a large gesture, but more often than not it’s the little things that can make you smile or brighten your day. At WOW!, we strive to create these WOW! Moments for anyone we might encounter in the communities we serve. It’s part of our company culture. And we do it not just because it’s good business, but because we are committed to doing our part to make a positive difference in the lives that we touch.

Frank Montoya

Dearborn, Michigan
I would like to commend your customer service agent Jade (operator) on a job well done 7 June 11. I received a nice offer to change to a competitor and asked Jade to sell me on staying with WOW!. She did an excellent job of selling the product as well as highlighting the savings I would benefit from purchasing a service bundle. She kept a loyal customer from going to the competition, all while having a friendly demeanor and a "can do" attitude. She is to be praised for a job very well done! In general, customer service in all areas of life has declined so it is nice to have a great experience with your agent! Keep up the good work and please bring back the FOX SOCCER CHANNEL!!

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