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WOW! Moments

What's Your Story?

What is a WOW! Moment?

A WOW! Moment is an unexpected act of courtesy and kindness. Sometimes the moment can represent a large gesture, but more often than not it’s the little things that can make you smile or brighten your day. At WOW!, we strive to create these WOW! Moments for anyone we might encounter in the communities we serve. It’s part of our company culture. And we do it not just because it’s good business, but because we are committed to doing our part to make a positive difference in the lives that we touch.

Eugene Madison

Naperville, Illinois
We have seen the TV WOW commercials were that technician put on the protective cover over their shoes, but we never dreamed that we would actually experience a WOW moment. On our two TV sets and on certain channels the picture displayed was distorted. However, Mr. Terry (ID: 2038) determined the cause of the problem in seconds and fixed it within a few minutes. We had put off for some time before calling for a technician because we just did not want to waste a lot of time waiting for the repair to be done, but Mr. Terry (ID: 2038) fixed problem in minute, allowing us to continue our day with minimum interruptions—WOW!

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