E Williams
Chicago, Illinois
I'VE JUST HAD THE MOST STELLAR EXPERIENCE WITH A HELPDESK CUSTOMER SERVICE REPRESENTATIVE, RENEE. SHE WAS THE MOST KNOWLEDEGABLE, THOROUGH, ATTENTIVE, IN-DEPTH REP I'VE EVER HAD THE PLEASURE OF SPEAKING TO. SHE RESOLVE 2 OF MY TECHNICAL ISSUES IN 8- 9 MINUTES FLAT. SHE KNEW WHAT SHE WAS DOING. I DIDN'T HAVE TO BE ON THE PHONE LONG OR HAVE A LONG WAIT TIME. SHE SHOT FOR THE STARS AND SHE DID IT. ALSO SHE HAD A PERSONALITY THAT ROCKED. EVERY COMPANY SHOULD HAVE RENEE'S WORKING AT THEM.