E Stone
Evansville, Indiana
I was merely calling about my bill, when I encountered Dwayne. He was so nice, so polite, and so eager to please the customer! My issue was resolved, and then some! It was so refreshing to talk to someone who didn't sound like a henchman for the company. He had my needs in mind, and did whatever it took to make me happy. THIS is why I stay with WOW!