WOW! Moments

What's Your Story?

What is a WOW! Moment?

A WOW! Moment is an unexpected act of courtesy and kindness. Sometimes the moment can represent a large gesture, but more often than not it’s the little things that can make you smile or brighten your day. At WOW!, we strive to create these WOW! Moments for anyone we might encounter in the communities we serve. It’s part of our company culture. And we do it not just because it’s good business, but because we are committed to doing our part to make a positive difference in the lives that we touch.

Denise Bullock

St. Clair Shores, Michigan

I had been having trouble with my internet access ever since I sent my laptop to HP for an unrelated problem. I called WOW! and was lucky enough to be connected to Christopher and he very patiently walked me through several tests. When I told him I had recently had the computer serviced, he did further testing and concluded, correctly, that my wireless card had been disabled, enabling a simple fix. I was thrilled that I didn't have to send my laptop in to HP repair again and was able to go back online right away. Chris went above and beyond in diagnosing my problem, which actually had nothing to do with my WOW! service, and saved me a great deal of hassle. Thanks so much!

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