WOW! Moments

What's Your Story?

What is a WOW! Moment?

A WOW! Moment is an unexpected act of courtesy and kindness. Sometimes the moment can represent a large gesture, but more often than not it’s the little things that can make you smile or brighten your day. At WOW!, we strive to create these WOW! Moments for anyone we might encounter in the communities we serve. It’s part of our company culture. And we do it not just because it’s good business, but because we are committed to doing our part to make a positive difference in the lives that we touch.

Debra Kish

Saint Clair Shores, Michigan
When we first moved into our home in 1998, I had called Comcast to hook up service.  They brought me a recycled converter box that was scratched and really looked bad.  When I asked for a "new" box, they said they did not have any and I would have to accept what they had to offer, but would have the guy check his truck for a newer looking one, which he didn't find one.  I told him to take the box, as I did not want their service.  (I had previously had Comcast in our prior home and really didn't care for the customer care service anyways.)    My Great-uncle highly recommended I call WOW!, which I did.  I have a great "Bundle" for phone, cable and internet, and I am certain if I was to go anywhere else, the price would be much greater.  I am very pleased overall with the quality service that WOW! offers.  If I ever have an issue, it is only a phone call away.  I have been helped over-the-phone so many times, I feel quilty that I'm taking up their time, but the Customer Service Reps are very pleasant, helpful and knowlegable and let you know they are there to help you. I will never switch companies, as I know WOW! will always work with me to give me the best bundle deal that they have to offer, it's only a phone call away... and besides that... I have their phone number memorized, as welll as most of the TV channels!!

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