WOW! Moments

What's Your Story?

What is a WOW! Moment?

A WOW! Moment is an unexpected act of courtesy and kindness. Sometimes the moment can represent a large gesture, but more often than not it’s the little things that can make you smile or brighten your day. At WOW!, we strive to create these WOW! Moments for anyone we might encounter in the communities we serve. It’s part of our company culture. And we do it not just because it’s good business, but because we are committed to doing our part to make a positive difference in the lives that we touch.

Caroline Nosal

Streamwood, Illinois

I had fantastic customer service today. Our WOW! representative was very knowledgeable, patient, understanding, and willing to go the extra mile. He called us before he arrived and let us know that he was on his way. The problem was that we were not home yet so he told us to call him when we arrived, and he would come back. That was just exceptional customer service. He was able to assist and went the extra mile to contact tech support because there was an issue with the outside wiring. I am pleased to be a WOW! customer.

Back to WOW! Moments

submit your WOW! moment

First Name *

Last Name *

Email *

City *

State *

Your WOW! Moment *

By submitting, I certify that I am 18 years of age or older, and agree that WideOpenWest Finance, LLC, has the right to use and publish my name and the accompanying testimonial statement in all media and types of advertising and promotion.

Type in the letters above.