WOW! Moments

What's Your Story?

What is a WOW! Moment?

A WOW! Moment is an unexpected act of courtesy and kindness. Sometimes the moment can represent a large gesture, but more often than not it’s the little things that can make you smile or brighten your day. At WOW!, we strive to create these WOW! Moments for anyone we might encounter in the communities we serve. It’s part of our company culture. And we do it not just because it’s good business, but because we are committed to doing our part to make a positive difference in the lives that we touch.

Carmela Bunch

Newburgh, Indiana
I've been trying to find ways to streamline our household budget.  Our cable bill was one of the areas I've been monitoring.  After contemplation, I called WOW! to see if there was any other options available that would allow us to keep the services we have now but somehow adjust the cost.  I had the great fortune of speaking to your WOW! customer service representative, Brandy.  She was AMAZING...very personable and helpful.  After sharing my concern with her about our monthly cost, she was able to make adjustments based on dated information that was on my account.  I was ecstatic!  It's comforting to know customer loyalty does mean something to this company.  My experience was truly a WOW! moment.

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