WOW! Moments

What's Your Story?

What is a WOW! Moment?

A WOW! Moment is an unexpected act of courtesy and kindness. Sometimes the moment can represent a large gesture, but more often than not it’s the little things that can make you smile or brighten your day. At WOW!, we strive to create these WOW! Moments for anyone we might encounter in the communities we serve. It’s part of our company culture. And we do it not just because it’s good business, but because we are committed to doing our part to make a positive difference in the lives that we touch.

Bill R

Schaumburg, Illinois

I just got WOW! service, and wanted to write in to mention that I am very pleased with the way the whole process went. Everybody I dealt with (Ali, his supervisor Brandon, the installer Jimmy) all genuinely wanted us to have a great experience, and when they said welcome to the WOW! family, they really mean it, it's not just a marketing blurb. Ali and Brandon went out of the way to make sure we could resolve some billing mixups, and followed through every step of the way to get us up and running. Jimmy was very knowledgeable, answered all the questions we had, and provided us with some great professional advice. I was not aware that customer service could be this way. As far as we are concerned, you have set the bar for the kind of service we will be expecting from everybody else we do business with!

Back to WOW! Moments

submit your WOW! moment

First Name *

Last Name *

Email *

City *

State *

Your WOW! Moment *

By submitting, I certify that I am 18 years of age or older, and agree that WideOpenWest Finance, LLC, has the right to use and publish my name and the accompanying testimonial statement in all media and types of advertising and promotion.

Type in the letters above.