WOW! Moments

What's Your Story?

What is a WOW! Moment?

A WOW! Moment is an unexpected act of courtesy and kindness. Sometimes the moment can represent a large gesture, but more often than not it’s the little things that can make you smile or brighten your day. At WOW!, we strive to create these WOW! Moments for anyone we might encounter in the communities we serve. It’s part of our company culture. And we do it not just because it’s good business, but because we are committed to doing our part to make a positive difference in the lives that we touch.

Andrew Fradkin

Dearborn, Michigan
We were having some trouble with our signal and called for service. Mark arrived on time almost to the tee and put on shoe covers upon walking into the house. When he didn't find anything that was wrong with the box or interior cabling, he checked outside (mind you it was really cold in January). He then restrung all the outside wiring with a new ground block, replacing everything at the moment's notice to get the problem fixed. He was genuinely concerned about making sure this would fix it, and gave us his info to call back if it didn't! That was dedication and made us happy.

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