Internet Support

Wi-Fi Tips

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Share With Care

Each device on your network shares bandwidth. The more devices, the more your Wi-Fi speed is divided up and the slower the speed for each device. For best results, check how many users and devices are on your network and what they are doing. And, avoid running programs in the background that use up bandwidth.

  • Close browsers and programs you aren’t using
  • Clear your cookies
  • Turn off idle Wi-Fi connected devices (e.g., when you’re not using your phone to connect with the Internet, turn off the Wi-Fi connection on the phone to free up bandwidth.)
  • Disable add-ons and background programs when not in use

Activities that use the largest amount of bandwidth are:

 

Beware of Tech That Slows You Down - Some of the technology used in your gadgets and devices simply can’t support certain speeds, making your Internet speed only as fast as your slowest device. Refer to the owner’s manual or search for your device specs online for more information.

Play it Safe

Security is the key to limiting users and devices that steal bandwidth and lower speeds.

  • Always secure and password protect your Wi-Fi router so that neighbors and others nearby can’t use your signal
  • Regularly change your password and limit those you share it with
  • Run regular virus scans on all of your devices
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Boost Router Performance

How well your Wi-Fi router performs depends on a variety of a factors, so keep these tips in mind when troubleshooting slower speeds.

  • Location Matters - Certain types of walls, furnaces, and even appliances can interfere with your wireless signal. For the best Wi-Fi performance, place your router close to the devices you use most often and minimize barriers between the router and your devices.
  • Keep it Current - Your router may need a software upgrade from time to time, so routine rebooting will keep it up to date. You can check to see if your router is running the latest software version by referring to the manufacturer’s website for more information.
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  • Using a Personal Router - If you choose to use your personal Wi-Fi router, make sure it’s up-to-date and from a trusted manufacturer. This is extremely important for protecting your identity and ensuring a quality home network. If you have questions or doubts, please give us a call and we can advise you about WOW! trusted equipment.

Time for a Speed Upgrade?

If your need to connect more users and more devices to your home network is growing, it may be time to upgrade your speed.

To verify the speed you need visit wowway.com/speeds or contact us.