I just want to compliment Jason at the Colorado call center. I had HD installed today and later in the day the TV wouldn't turn on. Thinking the HD DVR was not working I called WOW! customer service. Jason was not only very knowledgeable about my cable service but also about my new TV. He gave me a simple fix and problem solved. Along with his knowledge, Jason was also just nice to talk to. I think he is a model of exceptional customer service. From the person (Tony) I talked to initially to set up my HD service, to the technician (Chris) who came out to set it up, to Jason, I am continually impressed with your customer service. On a related note, I also very much appreciate that you have your call centers In the US. Long live WOW! Thank you.