WOW! Moments

What's Your Story?

What is a WOW! Moment?

A WOW! Moment is an unexpected act of courtesy and kindness. Sometimes the moment can represent a large gesture, but more often than not it’s the little things that can make you smile or brighten your day. At WOW!, we strive to create these WOW! Moments for anyone we might encounter in the communities we serve. It’s part of our company culture. And we do it not just because it’s good business, but because we are committed to doing our part to make a positive difference in the lives that we touch.

Jeffrey Klein

Streamwood, Illinois
I have had WOW! for many years and continue to be amazed with its level of customer service. Whenever there is a problem with my service (and that rarely happens), there is a very short wait time when I call. I am always connected to someone who is knowledgeable. There is always a willingness to go "a step beyond". If a service call is required, I am prepared to wait days and days, but, much to my surprise, I am usually offered a next day appointment! I would never consider leaving WOW! and I continue to recommend it to my friends. And to top off everything, the service costs less. I only wish WOW!'s serving area would be larger here in Chicagoland so that others could enjoy it!

Submit Your WOW! Moment

By submitting, I certify that I am 18 years of age or older, and agree that WideOpenWest Finance, LLC, has the right to use and publish my name and the accompanying testimonial statement in all media and types of advertising and promotion.