WOW! Moments

What's Your Story?

What is a WOW! Moment?

A WOW! Moment is an unexpected act of courtesy and kindness. Sometimes the moment can represent a large gesture, but more often than not it’s the little things that can make you smile or brighten your day. At WOW!, we strive to create these WOW! Moments for anyone we might encounter in the communities we serve. It’s part of our company culture. And we do it not just because it’s good business, but because we are committed to doing our part to make a positive difference in the lives that we touch.

Clarissa Diaz

Warren, Michigan
I am writing to share with you the EXCELLENT customer service displayed by one of your operators, Brittana.  I wanted to change my bundle services to better fit my needs and not only did she answer ALL of my many questions patiently, competently, and thoroughly, but she also did it in such a way that it made me feel like I was a 100% valued customer.  Her customer service abilities is the kind that stood out so much that I have to take the time to complement her and WOW! for hiring her!  She anticipated my needs and ensured that I was satisfied as I can be.  Truly appreciate her remarkable professionalism! Kudos to Brittana!!

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