WOW! Moments

What's Your Story?

What is a WOW! Moment?

A WOW! Moment is an unexpected act of courtesy and kindness. Sometimes the moment can represent a large gesture, but more often than not it’s the little things that can make you smile or brighten your day. At WOW!, we strive to create these WOW! Moments for anyone we might encounter in the communities we serve. It’s part of our company culture. And we do it not just because it’s good business, but because we are committed to doing our part to make a positive difference in the lives that we touch.

Terra Watterson

Woodhaven, Michigan
So it's my day off and my son is napping and I'm hanging out watching Property Brothers (good show) and there is a knock on my front door. It's FedEx, I'm all like "Yay, more Christmas presents for the kids! How fun." Then I look, it's from WOW!. I was confused, why WOW!? Were you sending me equipment? Darn it, I didn't want to install new equipment. Not today, on my day off. So with much trepidation, I opened the box. To my delight, you had sent me Christmas presents! After our billing mix up and email exchange, you have not only cleared up my billing issues, but you sent my family Christmas presents! So from the Watterson family, thank you for the Hunger Games Trilogy, the hotwheels Camaro, the radio controlled Camaro and the Mickey Mouse Club House DVD! You are truly a unique company and we are customers for life!

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