WOW! Moments

What's Your Story?

What is a WOW! Moment?

A WOW! Moment is an unexpected act of courtesy and kindness. Sometimes the moment can represent a large gesture, but more often than not it’s the little things that can make you smile or brighten your day. At WOW!, we strive to create these WOW! Moments for anyone we might encounter in the communities we serve. It’s part of our company culture. And we do it not just because it’s good business, but because we are committed to doing our part to make a positive difference in the lives that we touch.

Sharon Tinervin

Elgin, Illinois
I purchased a new TV and had no clue how to set it up.  I called WOW! and was told someone would be out on Saturday between 8 a.m. and 8 p.m.  Needless to say I wasn't happy about the hours I had to sit and wait BUT Tony, Broadband Technician, was here at 11:15 a.m., set up my Smart TV and walked me through everything I needed to know about it!  I couldn't have gotten that with Comcast.  I am forever grateful to Tony for being patient with me :-)  WOW! is right!!!

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