WOW! Moments

What's Your Story?

What is a WOW! Moment?

A WOW! Moment is an unexpected act of courtesy and kindness. Sometimes the moment can represent a large gesture, but more often than not it’s the little things that can make you smile or brighten your day. At WOW!, we strive to create these WOW! Moments for anyone we might encounter in the communities we serve. It’s part of our company culture. And we do it not just because it’s good business, but because we are committed to doing our part to make a positive difference in the lives that we touch.

Sally Woollet

Shelby Twp., Michigan
I contacted WOW! today because I kept getting fliers in the mail from Comcast.  My hours keep getting reduced at work and I was looking to save some money.  I really didn't want to go back to Comcast because when I was with them before they would keep taking away channels and raising my price.    I spoke with Michelle today, 12/1/2010, and asked her how I could save some money.  Her first reaction was to tell me to remove my premium channels.  When I mentioned the Comcast ad she looked at her copy of the ad.  When she explained what Comcast was doing (Con cast!) she proceeded to help me in reducing my bill without losing my premium channels.  She even increased my internet speed!  THANKS MICHELLE

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