WOW! Moments

What's Your Story?

What is a WOW! Moment?

A WOW! Moment is an unexpected act of courtesy and kindness. Sometimes the moment can represent a large gesture, but more often than not it’s the little things that can make you smile or brighten your day. At WOW!, we strive to create these WOW! Moments for anyone we might encounter in the communities we serve. It’s part of our company culture. And we do it not just because it’s good business, but because we are committed to doing our part to make a positive difference in the lives that we touch.

Ryan Stevers

Dearborn, Michigan
Just had a great experience with your technician Jim today. I got a phone call from your automated system saying that the appointment was going to be early, and he arrived right on time. He knew exactly what needed to happen, and did it very efficiently and explained everything he was doing while installing my new hardware. He had great customer service skills face to face which is very different experience I usually get from the introverted people at my work. I just wanted to give him some recognition, and let you know what a great and efficient job he did while he was here. Thank you for employing such great people at your company.

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