I have been a Brighthouse customer for many, many years. I only have their Internet service, as I only watch off the air HD, and don't subscribe to cable. I currently have the 10mb Internet service, with Brighthouse, and it has always been very good. Recently, I received an offer to try WOW, for less money and better speeds. I have been connected to WOW for about a week, and after a small bump at first, with the install, (not their fault), it has been very good. The customer service has been great, and the techs are very nice to deal with. The price is competitive with Brighthouse. Even after the one year special rate expires, it will still be a bit less, for betetr speeds. I am keeping Brighthouse for a month, just to see how it goes, but I think it will be time to say "goodbye" to Brighthouse, if WOW stays as solid as it has been.
I would recommend them, based on great customer service, nice techs, and competitive pricing.