WOW! Moments

What's Your Story?

What is a WOW! Moment?

A WOW! Moment is an unexpected act of courtesy and kindness. Sometimes the moment can represent a large gesture, but more often than not it’s the little things that can make you smile or brighten your day. At WOW!, we strive to create these WOW! Moments for anyone we might encounter in the communities we serve. It’s part of our company culture. And we do it not just because it’s good business, but because we are committed to doing our part to make a positive difference in the lives that we touch.

Debra Pope

Northville Twp., Michigan
I just signed us up for Ultra TV on Saturday Jan 4. After a 45 minute phone wait, the phone rep offered installation the very next day on Sunday Jan 5 th between 2- 4 pm. That was my first, WOW!. OK so now it's Sunday and I get a phone message that the installer will arrive in approx. 1 hour. At 2:30 the tech is knocking at our front door. His name is Harlyn and he wears covers on his shoes and he does his work quickly, and he throughly explains and demonstrates how to use the new remote and service.We are in Northville Michigan and he travelled in a big snow storm to get to us, do his job and all on time. He is a wonderful asset to your company, so I have been WOW!'d .

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